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Laurie Mega
| 8 min. read
Property management post-COVID-19: The top amenity trends for renters in 2021
It’s become a constant drum beat in the last year: The pandemic has changed everything about our lives. How we learn, work, shop, socialize, and move about our communities has all been affected by our need to keep...
Robin Young
| 45 min. read
The 2021 Rental Owners’ Report: Volume 2
Looking for the most up-to-date research on rental owners? Read our reports on how to attract and retain Small-Portfolio Investors and Accidental Landlords. 9 Profiles to Help Property Managers Exceed Clients’ Expectations & Win New Business A year...
Robin Young
| 12 min. read
New research reveals how rental property owners have been affected by COVID-19
During the early months of COVID-19, the rental sector faced a terrifying question: What would happen if large numbers of renters lost their jobs and couldn’t pay their rent? In response, industry organizations and software companies (including our...
Robin Young
| 45 min. read
The 2021 Rental Owners’ Report: Volume 1
Looking for the most up-to-date research on rental owners? Read our reports on how to attract and retain Small-Portfolio Investors and Accidental Landlords. Three-quarters of small rental properties are owned by “mom and pop” landlords and investors—but the...
32 min. listen
Episode 20: The unexplored side of virtual ft. Amir Frank
Whether we like it or not, the pandemic created the necessity to do business in new ways—and further jolted the adoption of virtual technology. While virtual tours of rentals are nothing new, there’s a whole world of possibilities...
Laurie Mega
| 7 min. read
Association management trends: COVID-19 and beyond
The pandemic and its domino effect on the economy, government regulations, and our relationship with technology have created big changes in the way property managers do business. From contactless everything to sanitizing protocols to support for struggling residents,...
Robin Young
| 47 min. read
2021 Community Associations Industry Report
From virtual meetings with board members to uncommon uses of amenity spaces, the COVID-19 pandemic and recession reshaped the way community association managers operate. If you’re interested in how the crisis impacted community association portfolios, this supplemental report...
Robin Young
| 9 min. read
4 property management industry trends to watch in 2021 [Research]
Property managers have been on the front lines of every challenge that the rental market has faced in 2020. They’ve been stretched thin trying to prevent the spread of COVID-19 within their properties, while simultaneously trying to avert...
1 2 3 4 5
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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