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32 min. listen
Episode 17: Behind the numbers of the 2021 Industry Report
Welcome to Season 3 of The Property Manager Podcast! This go-round, we’ll be welcoming property managers like you, subject matter experts, influencers making noise in the space, and those at the top companies that impact your world. In...
The 2021 Industry Report
Looking for the most up-to-date research? View the most recent Property Management Industry Report here. 2020 has been a year like none other. Everything we know has been turned upside-down, and it’s hard to name a business that...
Laurie Mega
| 5 min. read
Eviction bans and other COVID-related housing regulations: What to expect in 2021
In September, the CDC announced a ban on most evictions for non-payment of rent, replacing the expired federal ban through the CARES Act. The moratorium extends through the rest of 2020, ending on December 30. In several states...
Laurie Mega
| 8 min. read
How to run flawless, virtual HOA board meetings: Tips from a pro
Since the beginning of lockdown, property managers have had to come up with innovative ways to keep their residents safe while still providing the best service possible. One big change has been the way they run virtual HOA...
Deb Newell
| 5 min. read
Why change up your business model now?: A property management consultant’s perspective
How many times have you heard that this is now your “new normal?” How many times have you pondered what COVID-19 will mean for the long term of your business? It’s no secret that your world—our industry—has changed...
Tony Maiella
| 17 min. read
COVID-19 rental market trends update: Restarting your success story
In light of all the changes that property managers have put into action over the past 6 months, we wanted to get a sense of how it all added up so far. That’s why we sat down with...
Laurie Mega
| 7 min. read
How property managers can pivot off-campus housing amid the pandemic
As the fall semester approaches and the COVID-19 crisis shows no signs of abating, college students across the country are beginning to find out exactly what their college experience will look like this year. Some colleges are opening...
Tony Maiella
| 37 min. read
PM consultant interview: Restarting your success story
It’s no secret: Most property management companies are dealing with a healthy amount of change in 2020 (to say the least). And while it’s good to switch things up, so much has happened over the past 6 months...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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