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Lauren Mason
| 16 min. read
Business Un-usual: Communications Accelerated [Video Series]
Editor’s note: The following is a transcription from Episode 2 of the Business Un-usual Series: Communications Accelerated. In this episode, with the help of three experts in the property management space—Glenn Russell of Coastal Group Inc., Mitch Deminski...
Robin Young
| 5 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 5/23/20
In this week’s COVID-19 digest, we take a look at the number of rent payments that have come in so far in May, and how they break down across different property types and metro areas. We look at...
Fred Tracy
| 20 min. read
Business Un-usual: Operations Evolved [Video Series]
Editor’s note: The following is a transcription from Episode 1 of the Business Un-usual Series: Operations Evolved. In this episode, with the help of three experts in the property management space—Glenn Russell of Coastal Group Inc., Mitch Deminski...
Robin Young
| 5 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 5/16/20
In this week’s COVID-19 digest, we see how May rent payments stack up against last month and last year; a new bill that aims to bring much-needed aid to renters and rental owners; how leasing demand is faring...
Robin Young
| 5 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 5/9/20
On Friday, two highly anticipated figures were released: The number of rent payments made during the first week of May, and the number of jobs that were lost during the month of April. Expectations were low—but while the...
We Are Essential: 3 Property Managers Talk COVID-19 [Panel]
COVID-19. We all know the name, and the impact it has had on businesses and individuals alike. It’s elbowed its way into every facet of our lives, personally, professionally, socially—the list goes on. But property managers are used...
Robin Young
| 5 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 5/2/20
The day has arrived: It’s May 1, and property managers and landlords across the country are holding their breath as rent payments begin to trickle in. It’s too soon to tell how many residents will be able to...
Robin Young
| 6 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/25/20
A new aid package gives small businesses a second chance at accessing much-needed relief as unemployment numbers increase by the millions for the fifth week straight. We see a continued uptick in leasing interest since COVID-19 was first...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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