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Lauren Mason
| 5 min. read
At Home Properties
Before At Home Properties, Melissa managed a helpdesk for a major telecom company. Her past experience and technology savvy unknowingly put her on a path…
Laurie Mega
| 7 min. read
How property managers can protect residents, owners, and themselves from COVID-19
The situation with Coronavirus Disease 2019 (COVID-19) is evolving rapidly; and with every passing day, there are more cities with stay-at-home orders, more businesses closing, and more people in self-quarantine. The Centers for Disease Control and Prevention (CDC)...
Tony Maiella
| 6 min. read
Own your online reputation: 8 strategic tips for property managers
Did you know over 76% of people trust online reviews from other consumers almost as much as recommendations from friends and family (Local Consumer Review Survey, BrightLocal)? It’s true. And this means that it’s time to get strategic...
Kim Rose
| 7 min. read
A note to our customers: Features to help manage communications throughout coronavirus
No matter what is going on in the world, our mission remains to support property managers in every way we can—so that they can dedicate their time and attention to what matters most.  There are undoubtedly unanticipated challenges...
Laurie Mega
| 7 min. read
5 social media tips to boost your property management company’s reputation
You want to be known for your excellent customer service, your expertise in all things property management, and your commitment to your owners and residents. In short, you want the best reputation in your field.  A company’s reputation...
Megan Wild
| 8 min. read
What to do about a bad review? Follow these 7 steps to turn negative reviews positive
As a property manager, you have a lot on your mind: How to grow your business, differentiate yourself from the competition, build strong relationships with your residents and clients, and become more efficient (and less stressed!). Unfortunately, from...
Your Leasing Season Playbook
Leasing Season is here! You want to attract high-quality residents, convince them that your units are the perfect fit, and finally get a lease signed—and do it faster and more efficiently than the rest. To help you stay...
Megan Wild
| 5 min. read
Take charge of your online reputation with 9 tools for property managers
As a small business, your online reputation is always on your mind, particularly in a consumer experience-driven industry like property management. You need people to see you as the knowledgeable, reliable, and capable professional that you are—wherever they...

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