Resident Center

An intuitive, effortless experience for you — and your residents.

Your resident center simplifies rent collection, streamlines communication and maintenance requests, and reduces delinquencies.

Collect payments

Residents can pay fees or rent online, view their payment history and set up recurring payments. The resident center is available via mobile app or desktop so there are no more excuses for late rent or association fees.

Streamline maintenance requests

Residents can submit maintenance requests and upload photos directly from their phone or tablet. They can see when an item’s been assigned to a staff member or vendor, and view status updates until the item is completed, so they won’t need to call to check in. You can even assign a default staff member to receive all incoming maintenance requests and general inquiries.

Text and email important updates

Share important notices and updates with residents using the announcements board, draft and send emails to individuals or groups, or send text messages to residents or association owners.

Build a community

Add a community message board to the center, so residents and associations can share and discuss news and updates. It allows conversations to continue even after board meetings have ended, so it’s great for associations, too.

Store and share important documents

Residents can download their lease or other important documents (trash reminders, addendums) from their center, so they won’t need to call and ask for a copy of them.

Look professional and take control

Take control of your brand and make the center your own. With one click, upload your logo and we’ll find the perfect colors to match! Decide which pages you want to share with residents, owners and even board members. The choices are entirely in your hands.

Hear from our customers.

“I really like the resident site…huge, huge difference. I am overly excited, it is just so easy to navigate, no question about where to submit work orders or how to make a payment.”

Ashley Simonelli Royal Palm Property Management INC

Are you a resident? Download the mobile app and sign in.

With 10+ years on Buildium, the At Home Properties team reached 700% growth and a majority market share in their region.

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