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Laurie Mega
| 5 min. read
5 considerations for reopening HOA amenities
No one needs to tell you that the COVID-19 pandemic in the United States is an ever-evolving situation. Some states are reopening, while others remain in lockdown. Some cities and states that did reopen are locking down yet...
Laurie Mega
| 8 min. read
The future of amenities: Where should property managers focus post-COVID-19?
We are living in strange times, when the entirety of the country has had to adapt to a life lived inside and without social contact for months. As some parts of the country begin to lift their strict...
Robin Young
| 7 min. read
[Research] 2020 leasing season: Demand & retention surge, then fall
All of the familiar patterns of leasing season were broken in the first half of 2020.  In late March, rather than searching for a new place to live, renters in many cities were hunkered down in their current...
Robin Young
| 7 min. read
How have COVID-19 & the recession changed property managers’ growth outlook?
As the COVID-19 crisis has raged around the world, rental owners and property managers have been under intense pressure to mitigate the immediate impacts of the pandemic within their properties. But now, many real estate professionals are looking...
Report: Growth During a Recession & Pandemic
Looking for the most up-to-date research? View the most recent Property Management Industry Report here. Which areas of the rental market have the greatest potential to prove profitable in the second half of 2020 and beyond? Last month,...
Robin Young
| 12 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 6/6/20
Property managers are stuck between a rock and a hard place: They empathize with the struggles of residents who have lost their jobs during the COVID-19 crisis, and have worked with them to create payment plans to fit...
Tony Maiella
| 25 min. read
Business Un-usual: The Post-COVID-19 World [Video Series]
Editor’s note: The following is a transcription from Episode 3 of the Business Un-usual Series: The Post-COVID-19 World. In this episode, with the help of three experts in the property management space—Glenn Russell of Coastal Group Inc., Mitch...
Robin Young
| 6 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 5/30/20
The U.S. hit a grim milestone in the COVID-19 pandemic this week: 100,000 deaths—a staggering number that experts believe is a vast underestimation of the true impact of the virus so far. At the same time, more than...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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