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Laurie Mega
| 5 min. read
5 considerations for reopening HOA amenities
No one needs to tell you that the COVID-19 pandemic in the United States is an ever-evolving situation. Some states are reopening, while others remain in lockdown. Some cities and states that did reopen are locking down yet...
Laurie Mega
| 8 min. read
The future of amenities: Where should property managers focus post-COVID-19?
We are living in strange times, when the entirety of the country has had to adapt to a life lived inside and without social contact for months. As some parts of the country begin to lift their strict...
Robin Young
| 7 min. read
[Research] 2020 leasing season: Demand & retention surge, then fall
All of the familiar patterns of leasing season were broken in the first half of 2020.  In late March, rather than searching for a new place to live, renters in many cities were hunkered down in their current...
Robin Young
| 7 min. read
How have COVID-19 & the recession changed property managers’ growth outlook?
As the COVID-19 crisis has raged around the world, rental owners and property managers have been under intense pressure to mitigate the immediate impacts of the pandemic within their properties. But now, many real estate professionals are looking...
Report: Growth During a Recession & Pandemic
Looking for the most up-to-date research? View the most recent Property Management Industry Report here. Last month, we asked property managers to tell us how their outlook on profitability and portfolio growth has shifted as a result of...
Robin Young
| 12 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 6/6/20
Property managers are stuck between a rock and a hard place: They empathize with the struggles of residents who have lost their jobs during the COVID-19 crisis, and have worked with them to create payment plans to fit...
Tony Maiella
| 25 min. read
Business Un-usual: The Post-COVID-19 World [Video Series]
Editor’s note: The following is a transcription from Episode 3 of the Business Un-usual Series: The Post-COVID-19 World. In this episode, with the help of three experts in the property management space—Glenn Russell of Coastal Group Inc., Mitch...
Robin Young
| 6 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 5/30/20
The U.S. hit a grim milestone in the COVID-19 pandemic this week: 100,000 deaths—a staggering number that experts believe is a vast underestimation of the true impact of the virus so far. At the same time, more than...
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Jon Park
| 6 min. read
Why pet screening is always a good idea
Pet ownership in the United States is at an all time high and, proportionally, the demand for pet-friendly properties is on the rise. The pandemic caused millions of Americans to adopt pets into their family. A pet-friendly property...
Jon Park
| 6 min. read
How the Inflation Reduction Act (IRA) Will Affect Property Managers
On August 16 2022, President Biden signed the $740 billion Inflation Reduction Act (IRA) into law. Despite questions surrounding its actual impact on inflation, the law does include several provisions that address climate change. The question property managers...
Tara Mastroeni
| 10 min. read
Hear it from a property manager VP of operations: How to get more done, faster with the right tech stack
To succeed in property management, you’ve had to become a master juggler. On any given day, you might field vendor calls while you manage multiple tenant move-ins and respond to email requests from your owners all at once....
Tara Mastroeni
| 6 min. read
Rental scams 101: 6 strategies property managers can use to keep themselves and their listings safe
When most people think of rental scams, they picture the prospective tenant as the victim. Property managers, however, are vulnerable to scams, as well. In this article, we’ll explore three common rental scams that target property managers and...
Robin Young
| 11 min. read
New research on why two-thirds of single-family renters are considering moving out in 2022 & 2023
There’s a reason why single-family rentals have been the subject of an unprecedented surge in demand over the last few years: They give couples and families access to the indoor and outdoor space that’s rare in other property...
Marc Levetin
| 5 min. read
Income and expenses: What property managers need to know
In an earlier article we explored bookkeeping basics for a financially successful business. The topic warrants further exploration, especially when considering how to keep your company books in the black. You can think of property management income and...
Laurie Mega
| 13 min. read
The ins and outs of HOA reserve fund accounting
If you talk to an association and ask them about their HOA reserve fund accounting, you may hear some pretty unfortunate stories that happened before you arrived; reserve funds that were too low to cover repairs, treasurers who...
Jon Park
| 7 min. read
How to navigate the American housing crisis in 2022
Inflation, stagflation, bear market, shrinkflation—you’ve probably heard all these words tossed around to describe the current U.S. economy conditions. The housing market hasn’t escaped those conditions. It’s estimated that the U.S. had a housing supply deficit of 3.8...

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