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Robin Young
| 4 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/18/20
This week’s trends were a continuation of the last: The number of residents who were able to pay their rent by the second week of the month exceeded expectations; but so did the number of Americans who lost...
Robin Young
| 4 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/11/20
This week, the unemployment rate rose ever-higher as 316 million Americans sheltered in place. But at the same time, there were signs of hope for the rental market: 7 in 10 renter households found a way to pay...
The 2020 Renters’ Report
Looking for the most up-to-date research? View the most recent Renters’ Report here. One thing’s for certain: Leasing season in 2020 won’t be like other years. But when you get right down to it, the fundamentals haven’t changed:...
Robin Young
| 5 min. read
COVID-19 resources for property managers: Industry guidance on regulatory changes, financial assistance & more
As local and federal governments respond to the latest challenges created by the coronavirus pandemic, conditions for property managers are shifting by the hour. We know that you need the latest information at your fingertips as the health...
Robin Young
| 3 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/4/20
This week, all eyes were on the 880 pages of the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was passed by Congress on March 27. Though the Act took significant strides toward helping Americans who have...
Robin Young
| 5 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 3/28/20
As unemployment claims and cases of COVID-19 surge, property managers are holding their breath in anticipation. On April 1, the industry will get its first real sense of how many rents and mortgage payments will fall short or...
Laurie Mega
| 7 min. read
How property managers can protect residents, owners, and themselves from COVID-19
The situation with Coronavirus Disease 2019 (COVID-19) is evolving rapidly; and with every passing day, there are more cities with stay-at-home orders, more businesses closing, and more people in self-quarantine. The Centers for Disease Control and Prevention (CDC)...
Kim Rose
| 7 min. read
A note to our customers: Features to help manage communications throughout coronavirus
No matter what is going on in the world, our mission remains to support property managers in every way we can—so that they can dedicate their time and attention to what matters most.  There are undoubtedly unanticipated challenges...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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