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Robin Young
| 4 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/18/20
This week’s trends were a continuation of the last: The number of residents who were able to pay their rent by the second week of the month exceeded expectations; but so did the number of Americans who lost...
Robin Young
| 4 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/11/20
This week, the unemployment rate rose ever-higher as 316 million Americans sheltered in place. But at the same time, there were signs of hope for the rental market: 7 in 10 renter households found a way to pay...
The 2020 Renters’ Report
Looking for the most up-to-date research? View the most recent Renters’ Report here. When you get right down to it, the fundamentals haven’t changed: Property managers will always want insight into renters’ expectations and needs so they can...
Robin Young
| 5 min. read
COVID-19 resources for property managers: Industry guidance on regulatory changes, financial assistance & more
As local and federal governments respond to the latest challenges created by the coronavirus pandemic, conditions for property managers are shifting by the hour. We know that you need the latest information at your fingertips as the health...
Robin Young
| 3 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/4/20
This week, all eyes were on the 880 pages of the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was passed by Congress on March 27. Though the Act took significant strides toward helping Americans who have...
Robin Young
| 5 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 3/28/20
As unemployment claims and cases of COVID-19 surge, property managers are holding their breath in anticipation. On April 1, the industry will get its first real sense of how many rents and mortgage payments will fall short or...
Laurie Mega
| 7 min. read
How property managers can protect residents, owners, and themselves from COVID-19
The situation with Coronavirus Disease 2019 (COVID-19) is evolving rapidly; and with every passing day, there are more cities with stay-at-home orders, more businesses closing, and more people in self-quarantine. The Centers for Disease Control and Prevention (CDC)...
Kim Rose
| 7 min. read
A note to our customers: Features to help manage communications throughout coronavirus
No matter what is going on in the world, our mission remains to support property managers in every way we can—so that they can dedicate their time and attention to what matters most.  There are undoubtedly unanticipated challenges...
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Jon Park
| 6 min. read
Why pet screening is always a good idea
Pet ownership in the United States is at an all time high and, proportionally, the demand for pet-friendly properties is on the rise. The pandemic caused millions of Americans to adopt pets into their family. A pet-friendly property...
Jon Park
| 6 min. read
How the Inflation Reduction Act (IRA) Will Affect Property Managers
On August 16 2022, President Biden signed the $740 billion Inflation Reduction Act (IRA) into law. Despite questions surrounding its actual impact on inflation, the law does include several provisions that address climate change. The question property managers...
Tara Mastroeni
| 10 min. read
Hear it from a property manager VP of operations: How to get more done, faster with the right tech stack
To succeed in property management, you’ve had to become a master juggler. On any given day, you might field vendor calls while you manage multiple tenant move-ins and respond to email requests from your owners all at once....
Tara Mastroeni
| 6 min. read
Rental scams 101: 6 strategies property managers can use to keep themselves and their listings safe
When most people think of rental scams, they picture the prospective tenant as the victim. Property managers, however, are vulnerable to scams, as well. In this article, we’ll explore three common rental scams that target property managers and...
Robin Young
| 11 min. read
New research on why two-thirds of single-family renters are considering moving out in 2022 & 2023
There’s a reason why single-family rentals have been the subject of an unprecedented surge in demand over the last few years: They give couples and families access to the indoor and outdoor space that’s rare in other property...
Marc Levetin
| 5 min. read
Income and expenses: What property managers need to know
In an earlier article we explored bookkeeping basics for a financially successful business. The topic warrants further exploration, especially when considering how to keep your company books in the black. You can think of property management income and...
Laurie Mega
| 13 min. read
The ins and outs of HOA reserve fund accounting
If you talk to an association and ask them about their HOA reserve fund accounting, you may hear some pretty unfortunate stories that happened before you arrived; reserve funds that were too low to cover repairs, treasurers who...
Jon Park
| 7 min. read
How to navigate the American housing crisis in 2022
Inflation, stagflation, bear market, shrinkflation—you’ve probably heard all these words tossed around to describe the current U.S. economy conditions. The housing market hasn’t escaped those conditions. It’s estimated that the U.S. had a housing supply deficit of 3.8...

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