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Jake Belding
| 5 min. read
Everything you need to know about renewal screening checks (and why you should never skip them)
Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...
Laurie Mega
| 6 min. read
Is it time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
Laurie Mega
| 5 min. read
Your tenant screening process: How to get to new levels of consistency and revenue
In our 2023 State of the Property Management Industry Report, the property managers we surveyed underscored the importance of growing their portfolios, maximizing their efficiency, and increasing their profitability. They plan to achieve these goals by offering residents...
Robin Young
| 22 min. read
Online rent payment: Overcoming the top 10 sources of confusion & hesitation among renters
You already know that online rent payment can save time and money for your business—and 68% of renters and 71% of rental owners say it’s important to them that their property manager allows them to make rent payments...
Laurie Mega
| 8 min. read
Renters have spoken: 8 ways to communicate better with your residents
The COVID-19 pandemic was a catalyst for some big changes in the property management space. One that really stands out is the relationship between property managers and residents that continues to evolve almost two years in. Shifting communication...
Robin Young
| 20 min. read
How to Attract & Retain Florida Renters
Across the country, the pandemic has caused dramatic shifts in renters’ preferences and expectations—and Florida is no exception. Though the last year has repeatedly surprised us, there are patterns emerging on what the future of renting will look...
Laurie Mega
| 12 min. read
Learning from green buildings: 10 pathways to eco-friendly property management
There are so many reasons to focus on limiting the environmental impact of the properties you manage, and counseling your owners on energy- and profit-conscious upgrades. And there’s a lot out there to learn from (like green buildings)...
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Laurie Mega
| 10 min. read
9 Best HOA management software platforms for 2023
Explore 9 of the best software solutions for HOA, COA, and condo management, including what each tool has to offer and how much it costs.
Laurie Mega
| 12 min. read
The 7 Best Property Management Software Solutions for 2023
We’ve studied review sites and assessed features across platforms to find the seven best property management software solutions out there in 2023.
Jake Belding
| 11 min. read
The best rent payment app in 2023: Comparing 8 online rent payment systems
Compare the top online rent payment systems, including essential features to find the best rent payment app for your business.
Jake Belding
| 19 min. read
Property maintenance services: The complete checklist and guide
Use this comprehensive property management maintenance checklist to get through repairs faster and more efficiently than previously possible.
Jake Belding
| 10 min. read
What you didn’t know about property management trust accounting
In a people-centered business like property property management, the last thing you want is to be stuck crunching numbers and untangling accounts. There are some well-established property management accounting best practices that can save you time, but often that’s...
Robin Young
| 7 min. read
5 property management industry trends you should know heading into 2024 [Research]
Property management companies have had to adapt to a breakneck speed of change over the last few years. Though inflation has fallen since its peak in 2022, costs remain elevated. Though the labor shortage has softened somewhat, unemployment...
Jon Park
| 18 min. read
Property management tax reporting made easy
Use this property management tax reporting guide to effectively get your taxes in order ahead of time and focus on growing your business.

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