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Jillian Rodriguez
| 10 min. read
What is great customer service in property management?
When was the last time you created an incredible customer experience? We’ve been talking a lot lately about the importance of strong relationships with residents and owners in property management. There’s mounting evidence that putting your time, money, and resources...
Jillian Rodriguez
| 5 min. read
3 out-of-the-box ideas for exceptional customer service in property management
It’s blazed across headlines all over the internet: customer service is the new marketing. It’s a great catch phrase, but is it really true? If you’ve been keeping up with the latest trends in property management, you know...
Laurie Mega
| 8 min. read
Property manager soft skills for tricky resident situations
Companies across industries are looking for employees that have more than industry-specific know-how. They want workers with the necessary soft skills to run a successful team. Those soft skills that are often the most difficult to master include...
Laurie Mega
| 8 min. read
The ultimate fall maintenance checklist for property managers
Labor Day marks the unofficial close of summer across the nation. As a property manager, you’re probably already getting a headstart scheduling your fall landscaping, putting away summer furniture and maybe even closing up the pools. But as...
Laurie Mega
| 9 min. read
Your hurricane emergency plan for each generation of renter
Scientists at NOAA and Colorado State University agree that this hurricane season will be an average one, and won’t come close to the destruction the Gulf Coast saw in 2017. But with one named storm already making landfall...
Jillian Rodriguez
| 5 min. read
Summer resident retention ideas: Be flexible to spur loyalty
It’s summertime, so you’re likely in the midst of mowing lawns, juggling lease-ups, and making sure every A/C unit is ready to report for duty. But it’s also time to adapt your approach and ensure the summer months...
Sean Miller
| 7 min. read
Why tech needs to be more than a novelty in your rental properties
While Generation Z has grown up with the internet, the rest of us didn’t. In spite of that, an average of 87 percent of Americans use it, and more than three-quarters of us own a smartphone. Computers have evolved from devices...
Emily Long
| 5 min. read
6 tech upgrades to attract high-quality residents and improve your rentals’ efficiency
As a property manager, the last thing you want for your units is high turnover. Vacancies left by short-term residents mean missed rent checks and a scramble to find new ones who will stick around for longer. How...
Laurie Mega
| 4 min. read
Powered by Buildium completes its 10th Bike MS and raises over $32,000
For the 10th straight year, the Powered by Buildium team has completed the Bike MS: Cape Cod Getaway, and raised money to fight multiple sclerosis. According to the National Multiple Sclerosis Society, a 2019 study found that nearly...
Laurie Mega
| 12 min. read
Learning from green buildings: 10 pathways to eco-friendly property management
There are so many reasons to focus on limiting the environmental impact of the properties you manage, and counseling your owners on energy- and profit-conscious upgrades. And there’s a lot out there to learn from (like green buildings)...
Laurie Mega
| 10 min. read
How to create a data-driven culture: 7 steps for your property management business
You may have heard the buzzword data-driven culture bounced around for decades. But implementing a company culture based on data is more than just a passing thought. It’s a proven and measurable way to create success and accountability...
Live Session: Grow Your Business with Buildium and All Property Management
Did you know the number of rental owners who hired a property manager because they didn’t have the desire or expertise to manage residents climbed from 11% to 42% in the past year? At a time when everything...
Laurie Mega
| 6 min. read
Online rent payment systems: What’s the best way to accept rent?
There was a time when paying rent via credit card was almost unheard of—and you probably remember it. Owners preferred checks that residents either dropped off or mailed in. But as technology advances and residents turn to digital...
Laurie Mega
| 6 min. read
6 ways to airtight HOA-violation tracking
When a resident moves into an HOA or community association, they agree to follow a certain set of rules created by the board of directors. Those rules can cover anything from noise restrictions to the types of flowers...
FL Local Markets Snapshot – hosted by Buildium & Propertyware
Join us on Tuesday, Jun 22 at 2:00 pm EDT Description: A small-group, two-part workshop geared towards property managers in the state of Florida. Part 1: Focuses on Florida rental market data and insights to help property managers...
Laurie Mega
| 7 min. read
7 property management marketing ideas to attract rental property owners
The word straight from Buildium’s 2021 Rental Owners’ Report: Volume 2 is that two in three small-business rental owners surveyed rely on a property manager to run their rental properties. That’s a 9 percent increase from last year....

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