Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...

There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...

Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...

In our 2023 State of the Property Management Industry Report, the property managers we surveyed underscored the importance of growing their portfolios, maximizing their efficiency, and increasing their profitability. They plan to achieve these goals by offering residents...

You already know that online rent payment can save time and money for your business—and 68% of renters and 71% of rental owners say it’s important to them that their property manager allows them to make rent payments...

The COVID-19 pandemic was a catalyst for some big changes in the property management space. One that really stands out is the relationship between property managers and residents that continues to evolve almost two years in. Shifting communication...

Across the country, the pandemic has caused dramatic shifts in renters’ preferences and expectations—and Florida is no exception. Though the last year has repeatedly surprised us, there are patterns emerging on what the future of renting will look...

There are so many reasons to focus on limiting the environmental impact of the properties you manage, and counseling your owners on energy- and profit-conscious upgrades. And there’s a lot out there to learn from (like green buildings)...