When was the last time you created an incredible customer experience? We’ve been talking a lot lately about the importance of strong relationships with residents and owners in property management. There’s mounting evidence that putting your time, money, and resources...

It’s blazed across headlines all over the internet: customer service is the new marketing. It’s a great catch phrase, but is it really true? If you’ve been keeping up with the latest trends in property management, you know...

Companies across industries are looking for employees that have more than industry-specific know-how. They want workers with the necessary soft skills to run a successful team. Those soft skills that are often the most difficult to master include...

Labor Day marks the unofficial close of summer across the nation. As a property manager, you’re probably already getting a headstart scheduling your fall landscaping, putting away summer furniture and maybe even closing up the pools. But as...

Scientists at NOAA and Colorado State University agree that this hurricane season will be an average one, and won’t come close to the destruction the Gulf Coast saw in 2017. But with one named storm already making landfall...

It’s summertime, so you’re likely in the midst of mowing lawns, juggling lease-ups, and making sure every A/C unit is ready to report for duty. But it’s also time to adapt your approach and ensure the summer months...

While Generation Z has grown up with the internet, the rest of us didn’t. In spite of that, an average of 87 percent of Americans use it, and more than three-quarters of us own a smartphone. Computers have evolved from devices...

As a property manager, the last thing you want for your units is high turnover. Vacancies left by short-term residents mean missed rent checks and a scramble to find new ones who will stick around for longer. How...