What are you doing to evolve resident communications depending on their age—and why does it matter? Throughout the leasing cycle, how you communicate with residents can make or break your relationship. Property managers always aim to deliver the...

Looking for the most up-to-date research? View the most recent Renters’ Report here. Right before our eyes, the idea of a “typical renter” is rapidly evolving. Over the last decade, the fastest-growing segment of renters are those ages...

It’s summertime, so you’re likely in the midst of mowing lawns, juggling lease-ups, and making sure every A/C unit is ready to report for duty. But it’s also time to adapt your approach and ensure the summer months...

While Generation Z has grown up with the internet, the rest of us didn’t. In spite of that, an average of 87 percent of Americans use it, and more than three-quarters of us own a smartphone. Computers have evolved from devices...

As a property manager, the last thing you want for your units is high turnover. Vacancies left by short-term residents mean missed rent checks and a scramble to find new ones who will stick around for longer. How...

Looking for the most up-to-date research on rental owners? Read our reports on how to attract and retain Small-Portfolio Investors and Accidental Landlords. Have you ever wished that you could get inside your owners’ minds to understand what...

Not so long ago, property managers could buy a couple of multi-exercise machines, a treadmill, and a stationary bike; stick them in a room with mirrors and a TV; and voilà: A perfectly functional fitness room for your...

Prospective buyers love walking into a beautifully renovated home—but it’s tough to get people in the door to see stunning interior improvements if they’re turned off by what they see outside. That’s why community associations should never underestimate...