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Clear Selected
Laurie Mega
| 6 min. read
Multifamily summer event ideas for resident retention
As summer approaches, your residents are probably starting to get a little antsy. They want to get out and about, and maybe even meet some new people—in their own multifamily building. This is the perfect opportunity to plan...
Laurie Mega
| 8 min. read
More than maintenance: 6 upgrades that will make your multifamilies stand out
As you continue to improve your multifamily portfolio, you may be planning maintenance and upgrades to make your buildings more attractive to current and prospective residents. But have you thought about going beyond your usual landscaping and building...
How to Nurture an Amazing Resident Culture
Are you trying to build a community that will attract and keep great tenants or association members? Did you know that creating a great community culture in your properties can actually be good for business? Planning resident events...
Jillian Rodriguez
| 10 min. read
What is great customer service in property management?
When was the last time you created an incredible customer experience? We’ve been talking a lot lately about the importance of strong relationships with residents and owners in property management. There’s mounting evidence that putting your time, money, and resources...
Jillian Rodriguez
| 5 min. read
3 out-of-the-box ideas for exceptional customer service in property management
It’s blazed across headlines all over the internet: customer service is the new marketing. It’s a great catch phrase, but is it really true? If you’ve been keeping up with the latest trends in property management, you know...
Laurie Mega
| 8 min. read
Property manager soft skills for tricky resident situations
Companies across industries are looking for employees that have more than industry-specific know-how. They want workers with the necessary soft skills to run a successful team. Those soft skills that are often the most difficult to master include...
Laurie Mega
| 8 min. read
The ultimate fall maintenance checklist for property managers
Labor Day marks the unofficial close of summer across the nation. As a property manager, you’re probably already getting a headstart scheduling your fall landscaping, putting away summer furniture and maybe even closing up the pools. But as...
Laurie Mega
| 9 min. read
Your hurricane emergency plan for each generation of renter
Scientists at NOAA and Colorado State University agree that this hurricane season will be an average one, and won’t come close to the destruction the Gulf Coast saw in 2017. But with one named storm already making landfall...

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