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Katrina Langer
| 4 min. read
8 basic swimming pool rules that every community should have in place
Memorial Day has come and gone, which means one thing: It’s pool and barbecue season. That’s great news for your winter-weary residents. They’ll arrive with buckets of sunscreen and piles of kebabs, ready for swimming and grilling. They...
Jake Belding
| 5 min. read
Everything you need to know about renewal screening checks (and why you should never skip them)
Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...
Laurie Mega
| 6 min. read
Is it time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
Laurie Mega
| 5 min. read
Your tenant screening process: How to get to new levels of consistency and revenue
In our 2023 State of the Property Management Industry Report, the property managers we surveyed underscored the importance of growing their portfolios, maximizing their efficiency, and increasing their profitability. They plan to achieve these goals by offering residents...
Robin Young
| 22 min. read
Online rent payment: Overcoming the top 10 sources of confusion & hesitation among renters
You already know that online rent payment can save time and money for your business—and 68% of renters and 71% of rental owners say it’s important to them that their property manager allows them to make rent payments...
Laurie Mega
| 8 min. read
Renters have spoken: 8 ways to communicate better with your residents
The COVID-19 pandemic was a catalyst for some big changes in the property management space. One that really stands out is the relationship between property managers and residents that continues to evolve almost two years in. Shifting communication...
Robin Young
| 20 min. read
How to Attract & Retain Florida Renters
Across the country, the pandemic has caused dramatic shifts in renters’ preferences and expectations—and Florida is no exception. Though the last year has repeatedly surprised us, there are patterns emerging on what the future of renting will look...
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Laurie Mega
| 21 min. read
How to start a property management company the right way
Read through this guide of what you’ll need to do before you open your business’s doors to owners and residents. The guide provides a comprehensive list of what you’ll need to get started.
Robin Young
| 2 min. read
What makes a property management company a small business? [The Lookout]
The Lookout is a content series focused on getting the word out about the importance of small and mid-sized property management companies in the rental market. But what makes a company a small business in the first place?...
Robin Young
| 2 min. read
What do small-business property management companies look like? [The Lookout]
In the previous post from our new content series, The Lookout, we shared 4 of the attributes that define a property management company as a small business. Today, we’re going to cover what a small-business property management company...
Jon Park
| 7 min. read
How to choose the best multifamily property management software in 2023
Building a multifamily rental property business is no easy feat. Dealing with an endless stream of tenant requests while minimizing vacancies are just a couple of the hundreds of challenges you’ll face. In this guide, we’re going to...
Jake Belding
| 15 min. read
Lease technology playbook: Digital experiences to attract and retain your ideal residents
Read on to learn the specific ways rental property leasing technology and resident retention software can help you create the kind of experience you want for your applicants.
Jon Park
| 9 min. read
How to choose the best single family property management software
Single-family property management comes with its own challenges. With responsibilities spread across properties, instead of under one roof, you aren’t able to consolidate your work or benefit from economies of scale. However, the right technology can keep you...
Robin Young
| 7 min. read
10 actionable recommendations renters have for their property manager in 2023
Seasoned property managers know that the resident experience doesn’t begin at move-in—it starts with your company’s initial communications with a prospective renter, or even before that, with your rental listings. As of mid-2022, more renters were thinking of...
Jake Belding
| 5 min. read
Join the property management community at PM Nation this March
The best events aren’t just a chance to network and learn new skills. They’re a launchpad for change—for your business and the entire industry. That’s what PM Nation is all about. On March 19–22, in San Diego, we’re...

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