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Laurie Mega
| 8 min. read
More than maintenance: 6 upgrades that will make your multifamilies stand out
As you continue to improve your multifamily portfolio, you may be planning maintenance and upgrades to make your buildings more attractive to current and prospective residents. But have you thought about going beyond your usual landscaping and building...
How to Nurture an Amazing Resident Culture
Are you trying to build a community that will attract and keep great tenants or association members? Did you know that creating a great community culture in your properties can actually be good for business? Planning resident events...
Jillian Rodriguez
| 10 min. read
What is great customer service in property management?
When was the last time you created an incredible customer experience? We’ve been talking a lot lately about the importance of strong relationships with residents and owners in property management. There’s mounting evidence that putting your time, money, and resources...
Jillian Rodriguez
| 5 min. read
3 out-of-the-box ideas for exceptional customer service in property management
It’s blazed across headlines all over the internet: customer service is the new marketing. It’s a great catch phrase, but is it really true? If you’ve been keeping up with the latest trends in property management, you know...
Laurie Mega
| 8 min. read
Property manager soft skills for tricky resident situations
Companies across industries are looking for employees that have more than industry-specific know-how. They want workers with the necessary soft skills to run a successful team. Those soft skills that are often the most difficult to master include...
Laurie Mega
| 8 min. read
The ultimate fall maintenance checklist for property managers
Labor Day marks the unofficial close of summer across the nation. As a property manager, you’re probably already getting a headstart scheduling your fall landscaping, putting away summer furniture and maybe even closing up the pools. But as...
Laurie Mega
| 9 min. read
Your hurricane emergency plan for each generation of renter
Scientists at NOAA and Colorado State University agree that this hurricane season will be an average one, and won’t come close to the destruction the Gulf Coast saw in 2017. But with one named storm already making landfall...
Jillian Rodriguez
| 5 min. read
Summer resident retention ideas: Be flexible to spur loyalty
It’s summertime, so you’re likely in the midst of mowing lawns, juggling lease-ups, and making sure every A/C unit is ready to report for duty. But it’s also time to adapt your approach and ensure the summer months...
The 2021 Industry Report, Presented by Buildium & NARPM
Thu, Oct 29 2:00 PM ET
Rather than being sidelined by COVID-19, property managers have been motivated to adapt and adopt new technologies to stay on track with their growth goals. There are a lot of factors at play—and that’s why it’s necessary to...
Laurie Mega
| 5 min. read
Eviction bans and other COVID-related housing regulations: What to expect in 2021
In September, the CDC announced a ban on most evictions for non-payment of rent, replacing the expired federal ban through the CARES Act. The moratorium extends through the rest of 2020, ending on December 30. In several states...
Laurie Mega
| 8 min. read
The hidden potential of rent roll analysis for property managers
If you’re an investor looking to expand your real estate portfolio, you need to know the value of the rental properties you’re looking at, as well as their revenue potential. The real estate broker or current owner of...
Laurie Mega
| 6 min. read
The pros and cons of property management franchises
If you’re considering starting your own property management company, you may be tempted to look into property management franchises. They are certainly an easy way to get your foot in the door. When you buy into a property...
Coming soon: The 2021 Industry Report
2020 has been a year like none other. Everything we know has been turned upside-down, and it’s hard to name a business that hasn’t had to scramble to keep its operations moving during COVID-19. But property managers have...
Carolyn Berk
| 6 min. read
Essential wildfire preparation tips for property managers
Knowing how to prepare for wildfire season has never been more urgent for those in high-risk areas. As California battles the largest blaze ever recorded in the state, property managers nationwide need to be ready for the threat...
Laurie Mega
| 8 min. read
From realtor to property manager: 6 things I learned making the jump
In 2016, Beau Miles and his wife decided to become real estate agents to provide some extra income for their growing family. They eventually bought another house they found on the market and rented their old one as...
Daniel Craig
| 5 min. read
The PM forecasting mindset
No one can deny that 2020 has been a year of change, and as entrepreneurs, agility is what we thrive on. With every new obstacle has come new opportunities—and this year has been filled to the brim with...

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