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Laurie Mega
| 6 min. read
Multifamily summer event ideas for resident retention
As summer approaches, your residents are probably starting to get a little antsy. They want to get out and about, and maybe even meet some new people—in their own multifamily building. This is the perfect opportunity to plan...
Laurie Mega
| 8 min. read
More than maintenance: 6 upgrades that will make your multifamilies stand out
As you continue to improve your multifamily portfolio, you may be planning maintenance and upgrades to make your buildings more attractive to current and prospective residents. But have you thought about going beyond your usual landscaping and building...
How to Nurture an Amazing Resident Culture
Are you trying to build a community that will attract and keep great tenants or association members? Did you know that creating a great community culture in your properties can actually be good for business? Planning resident events...
Jillian Rodriguez
| 10 min. read
What is great customer service in property management?
When was the last time you created an incredible customer experience? We’ve been talking a lot lately about the importance of strong relationships with residents and owners in property management. There’s mounting evidence that putting your time, money, and resources...
Jillian Rodriguez
| 5 min. read
3 out-of-the-box ideas for exceptional customer service in property management
It’s blazed across headlines all over the internet: customer service is the new marketing. It’s a great catch phrase, but is it really true? If you’ve been keeping up with the latest trends in property management, you know...
Laurie Mega
| 8 min. read
Property manager soft skills for tricky resident situations
Companies across industries are looking for employees that have more than industry-specific know-how. They want workers with the necessary soft skills to run a successful team. Those soft skills that are often the most difficult to master include...
Laurie Mega
| 8 min. read
The ultimate fall maintenance checklist for property managers
Labor Day marks the unofficial close of summer across the nation. As a property manager, you’re probably already getting a headstart scheduling your fall landscaping, putting away summer furniture and maybe even closing up the pools. But as...
Laurie Mega
| 9 min. read
Your hurricane emergency plan for each generation of renter
Scientists at NOAA and Colorado State University agree that this hurricane season will be an average one, and won’t come close to the destruction the Gulf Coast saw in 2017. But with one named storm already making landfall...
Laurie Mega
| 9 min. read
6 steps to harness the power of hyperlocal social media marketing
According to Buildium’s 2021 State of the Industry Report, almost 54 percent of community managers used social media as a means to communicate and market in 2020. It’s an often overlooked tool for PMs to engage current residents...
46 min. listen
Episode 21: What’s in your marketing funnel?
Property management marketing is tough work. A lot of times for property management businesses, it can take a backseat to other pressing needs. Getting the nuance just right during trying times also isn’t easy; but, at the end...
32 min. listen
Episode 20: The unexplored side of virtual ft. Amir Frank
Whether we like it or not, the pandemic created the necessity to do business in new ways—and further jolted the adoption of virtual technology. While virtual tours of rentals are nothing new, there’s a whole world of possibilities...
Laurie Mega
| 13 min. read
All the elements of a healthy property management website
You need a property management website. It’s as simple as that. A property management website no longer a simple page that advertises your services. It’s a way to manage your business through owner and resident portals. It’s a...
Tony Maiella
| 6 min. read
These 10 property management blog posts capture the story of 2020
The desire to stop talking about 2020 (even on a property management blog) is a sentiment that I think we all share as we inch towards the start of the new year. With a vaccine rollout around the...
Laurie Mega
| 7 min. read
Association management trends: COVID-19 and beyond
The pandemic and its domino effect on the economy, government regulations, and our relationship with technology have created big changes in the way property managers do business. From contactless everything to sanitizing protocols to support for struggling residents,...
34 min. listen
Episode 19: What investors want ft. Jesse Fragale
We think of The Property Manager Podcast as a lively conversation about our industry. And conversations are more interesting when they bring together different perspectives. For Episode 19, we added a fresh perspective—that of the real estate investor,...
Laurie Mega
| 8 min. read
4 steps for setting your property management marketing budget
The end of the year is fast approaching, which means it’s time to start putting together your budget for 2021. Allocating money for fixed costs like payroll and software is pretty straightforward. But it can be a bit...

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