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32 min. listen
Episode 20: The unexplored side of virtual ft. Amir Frank
Whether we like it or not, the pandemic created the necessity to do business in new ways—and further jolted the adoption of virtual technology. While virtual tours of rentals are nothing new, there’s a whole world of possibilities...
39 min. listen
Episode 18: Leasing for longevity
Matt Easton is a master when it comes to leasing apartments. The face and founder of Leasing University, Matt advocates an approach that’s all about respecting residents and understanding their needs first—in short, incorporating their voice into your...
Laurie Mega
| 8 min. read
The hidden potential of rent roll analysis for property managers
If you’re an investor looking to expand your real estate portfolio, you need to know the value of the rental properties you’re looking at, as well as their revenue potential. The real estate broker or current owner of...
Carolyn Berk
| 6 min. read
Essential wildfire preparation tips for property managers
Knowing how to prepare for wildfire season has never been more urgent for those in high-risk areas. As California battles the largest blaze ever recorded in the state, property managers nationwide need to be ready for the threat...
Laurie Mega
| 14 min. read
Property maintenance services: Everything you need to know from trends to seasonal checklists
Property maintenance services are a big part of what you do as a property management firm. Done right, regular property maintenance does more than just keep up the place. It provides value and safety for both your residents...
Robin Young
| 7 min. read
[Research] 2020 leasing season: Demand & retention surge, then fall
All of the familiar patterns of leasing season were broken in the first half of 2020.  In late March, rather than searching for a new place to live, renters in many cities were hunkered down in their current...
Report: Leasing Demand in 2020
Looking for the most up-to-date research? View the most recent Property Management Industry Report here. The beginning of the 2020 leasing season has been anything but normal. If conflicting signals about leasing demand have left you feeling confused...
Laurie Mega
| 7 min. read
Website accessibility and ADA compliance for property managers
According to the CDC there are 61 million Americans with disabilities. That’s one in four people in the nation. No doubt you’ve made sure your properties comply with the housing regulations set out by the Americans with Disabilities...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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