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Laurie Mega
| 6 min. read
Multifamily summer event ideas for resident retention
As summer approaches, your residents are probably starting to get a little antsy. They want to get out and about, and maybe even meet some new people—in their own multifamily building. This is the perfect opportunity to plan...
How to Nurture an Amazing Resident Culture
Are you trying to build a community that will attract and keep great tenants or association members? Did you know that creating a great community culture in your properties can actually be good for business? Planning resident events...
Jillian Rodriguez
| 10 min. read
What is great customer service in property management?
When was the last time you created an incredible customer experience? We’ve been talking a lot lately about the importance of strong relationships with residents and owners in property management. There’s mounting evidence that putting your time, money, and resources...
Laurie Mega
| 8 min. read
Property manager soft skills for tricky resident situations
Companies across industries are looking for employees that have more than industry-specific know-how. They want workers with the necessary soft skills to run a successful team. Those soft skills that are often the most difficult to master include...
Laurie Mega
| 9 min. read
Your hurricane emergency plan for each generation of renter
Scientists at NOAA and Colorado State University agree that this hurricane season will be an average one, and won’t come close to the destruction the Gulf Coast saw in 2017. But with one named storm already making landfall...
Jillian Rodriguez
| 5 min. read
Resident communication preferences are changing—here’s what you need to know
What are you doing to evolve resident communications depending on their age—and why does it matter? Throughout the leasing cycle, how you communicate with residents can make or break your relationship. Property managers always aim to deliver the...
The 2018 Renters’ Report
Looking for the most up-to-date research? View the most recent Renters’ Report here. Right before our eyes, the idea of a “typical renter” is rapidly evolving. Over the last decade, the fastest-growing segment of renters are those ages...
Jillian Rodriguez
| 5 min. read
Summer resident retention ideas: Be flexible to spur loyalty
It’s summertime, so you’re likely in the midst of mowing lawns, juggling lease-ups, and making sure every A/C unit is ready to report for duty. But it’s also time to adapt your approach and ensure the summer months...
1112 Results
Laurie Mega
| 12 min. read
The 7 Best Property Management Software Solutions for 2023
We’ve studied review sites and assessed features across platforms to find the seven best property management software solutions out there in 2023.
Opportunities for Property Managers in Renters’ Evolving Preferences
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…
Natalie Cariola
| 5 min. read
The Top 6 Leasing Trends for 2023
In our 2023 Industry Report, half of our respondents told us that technology is going to play a big role in their revenue-generation strategy for the next two years. Listed in their top 10 technology must-haves was leasing...
2023 Community Association Trends in 7 Key Areas
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…
Jason Van Steenwyk
| 6 min. read
Preventative HVAC maintenance checklist: 16 things you should do now
Major winter storms are still months away, but as the weather changes, it’s important to pay attention to your property’s HVAC units, furnaces, and related systems. Starting preventative HVAC maintenance now will help you avoid costly repairs and...
Jon Park
| 10 min. read
Spring maintenance checklist for property managers: 10+ ways to make your business blossom
Frozen pipes, roof damage, and ice dams are all unpleasant side effects of winter. As the weather gets warmer, property managers need to spring into action to ensure that their properties are in the best shape possible. Even...
Jake Belding
| 19 min. read
Property maintenance services: The complete checklist and guide
Use this comprehensive property management maintenance checklist to get through repairs faster and more efficiently than previously possible.
Opportunities for Property Managers in Rental Owners’ Shifting Needs
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…

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