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How to Nurture an Amazing Resident Culture
Are you trying to build a community that will attract and keep great tenants or association members? Did you know that creating a great community culture in your properties can actually be good for business? Planning resident events...
Jillian Rodriguez
| 10 min. read
What is great customer service in property management?
When was the last time you created an incredible customer experience? We’ve been talking a lot lately about the importance of strong relationships with residents and owners in property management. There’s mounting evidence that putting your time, money, and resources...
Laurie Mega
| 8 min. read
Property manager soft skills for tricky resident situations
Companies across industries are looking for employees that have more than industry-specific know-how. They want workers with the necessary soft skills to run a successful team. Those soft skills that are often the most difficult to master include...
Laurie Mega
| 9 min. read
Your hurricane emergency plan for each generation of renter
Scientists at NOAA and Colorado State University agree that this hurricane season will be an average one, and won’t come close to the destruction the Gulf Coast saw in 2017. But with one named storm already making landfall...
Jillian Rodriguez
| 5 min. read
Resident communication preferences are changing—here’s what you need to know
What are you doing to evolve resident communications depending on their age—and why does it matter? Throughout the leasing cycle, how you communicate with residents can make or break your relationship. Property managers always aim to deliver the...
The 2018 Renters’ Report
Looking for the most up-to-date research? View the most recent Renters’ Report here. Right before our eyes, the idea of a “typical renter” is rapidly evolving. Over the last decade, the fastest-growing segment of renters are those ages...
Jillian Rodriguez
| 5 min. read
Summer resident retention ideas: Be flexible to spur loyalty
It’s summertime, so you’re likely in the midst of mowing lawns, juggling lease-ups, and making sure every A/C unit is ready to report for duty. But it’s also time to adapt your approach and ensure the summer months...
The 2018 Rental Property Owners’ Report
Looking for the most up-to-date research on rental owners? Read our reports on how to attract and retain Small-Portfolio Investors and Accidental Landlords. Have you ever wished that you could get inside your owners’ minds to understand what...
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Jon Park
| 12 min. read
Propertyware vs Buildium: Choosing the best all-in-one property management software
Compare Propertyware vs Buildium to find the best property management software for the specific needs of your business.
Laurie Mega
| 13 min. read
The ins and outs of HOA reserve fund accounting
If you talk to an association and ask them about their HOA reserve fund accounting, you may hear some pretty unfortunate stories that happened before you arrived; reserve funds that were too low to cover repairs, treasurers who...
Jason Van Steenwyk
| 7 min. read
Multi-family winterization checklist: 18 steps to take ASAP
For most of the country, winter is at our doorstep—and as with winters past, it could bring billions of dollars in property damage nationwide. In 2022, insurance losses from winter storms added up to just under $6 billion,...
Robin Young
| 16 min. read
Renter demographics are shifting. Here’s how property managers can prepare
In the midst of a busy leasing season, it can be hard to find the time to take a step back and ask: Are the kinds of residents who are interested in your properties changing over time? Are...
Laurie Mega
| 10 min. read
7 best single-family property management software solutions of 2023
See how 7 of the top single-family property management software solutions stack up and determine which works best for you and your owners.
Jake Belding
| 15 min. read
The 11 best community association management software tools in 2023
Discover 11 of the best community association software options available and streamline your operations today.
The 2024 Property Management Industry Report
Jump on next year’s trends now with the industry’s most comprehensive report

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