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Laurie Mega
| 8 min. read
5 housing regulations for 2020: What property managers need to know
Now that New Year’s Eve has come and gone, we find ourselves in a whole new decade that presents property managers with an ever-growing amount of complex regulations to grasp and navigate. In 2020, we’ll surely see a...
Amanda Maher
| 6 min. read
Rewriting your lease? Here are 5 key clauses you might be missing
Property managers and landlords have spent the last few months gearing up for a busy spring leasing season. You’ve hired and trained new staff. You’ve refreshed their rental listings. Maybe you’ve even invested in new technology to streamline...
Emily Long
| 3 min. read
Tenant safety: What’s required of property managers by law?
Property managers and landlords have a general duty to make their rentals safe for tenants. However, what you are legally responsible for depends on state and local statutes, as well as applicable building, housing, and health codes. Most...
Amanda Maher
| 9 min. read
Understanding tenant estoppel certificates in residential real estate: Frequently asked questions
Say that you’re the owner of a 100,000 square foot retail center. You decide that you want to refinance the property. As you shop around for financing, you show your lender copies of the rent roll that notes...
Amanda Maher
| 7 min. read
NYC management company facing blowback after demanding residents prove U.S. citizenship
Can you ask tenants if they’re U.S. citizens? On June 12, residents living in an apartment building at the corner of 42nd Avenue and Junction Boulevard in Queens, NY came home to the following notice posted on their...
Jason Van Steenwyk
| 9 min. read
Fire insurance 101: What landlords & property managers need to know
Fire insurance is critical—but it’s also dangerously easy to neglect. Residential fires are as costly as they are common. In 2015, a structure fire occurred every 63 seconds. 500,000 structure fires occur every year, and the vast majority—77%...
Amanda Maher
| 6 min. read
What to expect if your tenant files for bankruptcy
One of a landlord’s biggest worries is having a tenant who stops paying rent. When that happens, if the tenant doesn’t voluntarily move out, a landlord usually has to go through the eviction process to reclaim possession of...
Jason Van Steenwyk
| 6 min. read
Why standard terrorism risk insurance may not be enough
If you own or are considering buying an apartment building or multi-family structure of any size, chances are that you’ll need to buy terrorism risk insurance. Standard individual homeowners and auto insurance policies don’t contain terrorism exclusions, but...
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Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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