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29 min. listen
Episode 23: Leading the work-life blur ft. Chris Litster
When the pandemic started, many of us thought it would be a much shorter ordeal—guessing that it would last around three months before our lives would get back to normal. It’s been about a year since the original...
Laurie Mega
| 8 min. read
The art of give and take: Negotiation in property management
Good negotiation skills matter in every discussion with every party you deal with in your business. But being a good negotiator doesn’t mean you’re skilled in the art of deception or adept at squeezing the best possible deal...
Laurie Mega
| 10 min. read
Making remote work permanent: Your biggest concerns answered
For the last four months, American workers have been part of a national experiment: Can companies succeed when their employees work from home? The resounding answer from businesses both big and small is a very surprised yes. From...
Laurie Mega
| 6 min. read
Interview: Is the remote work trend a good fit for property management?
As mobile apps and cloud storage become inseparable from everyday life, more and more companies are building a remote work culture into their business model. Many employees, who can now work from anywhere and even keep nonstandard hours,...
Jillian Rodriguez
| 6 min. read
Password security tips to suit your style
They’re the three little words that no one ever wants to hear: You’ve been hacked. But every time you turn on the television, there’s news of another major data breach that could put your privacy at risk. In...
Jillian Rodriguez
| 5 min. read
3 strategies for sidestepping property management burnout
There’s a lot to love about working in the property management industry, but the job can also be pretty stressful and emotional. We hear it all the time: property management burnout is real, and it takes a toll...
Jillian Rodriguez
| 7 min. read
How to create a culture of community service that lasts all year
Especially this time of year, we all love to give back. Community involvement strengthens the communities we serve and boosts engagement within our own companies. Plus, small businesses have the opportunity to contribute something unique to their community—after...
Laurie Mega
| 5 min. read
Phishing scams: What property managers need to know
You’ve probably heard of phishing scams and horror stories of stolen identities. But do you know how to protect yourself, your staff, and most importantly—your owners and residents? We’ve outlined the most reported phishing scams you may encounter...
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Jon Park
| 6 min. read
Why pet screening is always a good idea
Pet ownership in the United States is at an all time high and, proportionally, the demand for pet-friendly properties is on the rise. The pandemic caused millions of Americans to adopt pets into their family. A pet-friendly property...
Jon Park
| 6 min. read
How the Inflation Reduction Act (IRA) Will Affect Property Managers
On August 16 2022, President Biden signed the $740 billion Inflation Reduction Act (IRA) into law. Despite questions surrounding its actual impact on inflation, the law does include several provisions that address climate change. The question property managers...
Tara Mastroeni
| 10 min. read
Hear it from a property manager VP of operations: How to get more done, faster with the right tech stack
To succeed in property management, you’ve had to become a master juggler. On any given day, you might field vendor calls while you manage multiple tenant move-ins and respond to email requests from your owners all at once....
Tara Mastroeni
| 6 min. read
Rental scams 101: 6 strategies property managers can use to keep themselves and their listings safe
When most people think of rental scams, they picture the prospective tenant as the victim. Property managers, however, are vulnerable to scams, as well. In this article, we’ll explore three common rental scams that target property managers and...
Robin Young
| 11 min. read
New research on why two-thirds of single-family renters are considering moving out in 2022 & 2023
There’s a reason why single-family rentals have been the subject of an unprecedented surge in demand over the last few years: They give couples and families access to the indoor and outdoor space that’s rare in other property...
Marc Levetin
| 5 min. read
Income and expenses: What property managers need to know
In an earlier article we explored bookkeeping basics for a financially successful business. The topic warrants further exploration, especially when considering how to keep your company books in the black. You can think of property management income and...
Laurie Mega
| 13 min. read
The ins and outs of HOA reserve fund accounting
If you talk to an association and ask them about their HOA reserve fund accounting, you may hear some pretty unfortunate stories that happened before you arrived; reserve funds that were too low to cover repairs, treasurers who...
Jon Park
| 7 min. read
How to navigate the American housing crisis in 2022
Inflation, stagflation, bear market, shrinkflation—you’ve probably heard all these words tossed around to describe the current U.S. economy conditions. The housing market hasn’t escaped those conditions. It’s estimated that the U.S. had a housing supply deficit of 3.8...

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