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29 min. listen
Episode 23: Leading the work-life blur ft. Chris Litster
When the pandemic started, many of us thought it would be a much shorter ordeal—guessing that it would last around three months before our lives would get back to normal. It’s been about a year since the original...
Laurie Mega
| 8 min. read
The art of give and take: Negotiation in property management
Good negotiation skills matter in every discussion with every party you deal with in your business. But being a good negotiator doesn’t mean you’re skilled in the art of deception or adept at squeezing the best possible deal...
Laurie Mega
| 10 min. read
Making remote work permanent: Your biggest concerns answered
For the last four months, American workers have been part of a national experiment: Can companies succeed when their employees work from home? The resounding answer from businesses both big and small is a very surprised yes. From...
Laurie Mega
| 6 min. read
Interview: Is the remote work trend a good fit for property management?
As mobile apps and cloud storage become inseparable from everyday life, more and more companies are building a remote work culture into their business model. Many employees, who can now work from anywhere and even keep nonstandard hours,...
Jillian Rodriguez
| 6 min. read
Password security tips to suit your style
They’re the three little words that no one ever wants to hear: You’ve been hacked. But every time you turn on the television, there’s news of another major data breach that could put your privacy at risk. In...
Jillian Rodriguez
| 5 min. read
3 strategies for sidestepping property management burnout
There’s a lot to love about working in the property management industry, but the job can also be pretty stressful and emotional. We hear it all the time: property management burnout is real, and it takes a toll...
Jillian Rodriguez
| 7 min. read
How to create a culture of community service that lasts all year
Especially this time of year, we all love to give back. Community involvement strengthens the communities we serve and boosts engagement within our own companies. Plus, small businesses have the opportunity to contribute something unique to their community—after...
Laurie Mega
| 5 min. read
Phishing scams: What property managers need to know
You’ve probably heard of phishing scams and horror stories of stolen identities. But do you know how to protect yourself, your staff, and most importantly—your owners and residents? We’ve outlined the most reported phishing scams you may encounter...
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Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google resident benefits packages and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...
Laurie Mega
| 9 min. read
Property management templates for just about anything
Get templates for just about any scenario to keep your business running like a well-oiled machine—whether you’re starting a property management business from scratch or simply looking to fill some gaps in your process.
Jake Belding
| 15 min. read
Leasing technology playbook: Digital experiences to attract your ideal residents
Learn the specific ways technology can help you create the kind of experience you want to deliver for both you and your applicants.
Laurie Mega
| 6 min. read
Enhancing the application process: Secure and simplify applications with digital tools
How many rental applications does your team see in a week? A month? A year? And how many of those applications turn into quality residents? Solid listings placed across social and rental sites will bring in plenty of...

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