Property Maintenance Project Management Guide

Hurricane season is here. Can you feel it? The slight breeze strengthens just a bit, extra humidity fills the air, and then you feel that cool downburst of air just before the front moves in.  You hear the...

What do you know about rental discrimination? Apparently there’s quite a bit of it going on across the country right now, so it’s an appropriate topic of conversation for property owners and managers alike. Discrimination in its most...

Carbon monoxide is a silent killer that continues to claim lives each year as a result of faulty natural gas appliances. As a property manager, you have a number of legal obligations that are designed to protect the...

Your property management team cannot manage their workload, tasks are piling up, tenants are unhappy with your service, and owners are threatening to take their business elsewhere. Does this sound like your property management company? Unfortunately, this is...

Did you know your agency’s reputation is one of its most valuable assets? Practicing proactive reputation management should therefore be at the top of your list! If it isn’t, take note—this crash course on reputation is my gift...

According to the results of an Urban Land Institute (ULI) survey, more and more members of the 80-million strong Generation Y (ages 18 to 34) prefer to live in urban areas. As Reuters notes, “This migration already is...

Our last post dealt with circumstances attaching liability to a landlord for employees’ acts that were “not so unusual” that imposing liability would be unfair. Teaching someone how to drive a lawnmower when a landlord has a lawnmower...

Speaking at a recent property management conference, I tackled a question posed by principals and business owners: How do you modify others’ behavior to get the results you need? This is about creating positive relationships with your clients...