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Jason Van Steenwyk
| 6 min. read
Watch your language: What can we learn from recent HUD enforcement actions?
Every so often, we take a look at Housing and Urban Development (HUD) regulation enforcement activity to examine which mistakes property managers and landlords are making; how enforcement officials are detecting and investigating violations; and which enforcement actions...
Jason Van Steenwyk
| 5 min. read
Community-building events for the holidays & beyond
Looking for ways to foster a spirit of community and goodwill within your developments? The holidays give property managers and community boards a chance to shine. Sure, we’ve all seen the typical decoration ideas and Secret Santa events...
Jason Van Steenwyk
| 5 min. read
The mentally ill tenant: 12 guidelines housing providers need to know
Mental illness afflicts 43.8 million Americans each year, according to the National Alliance on Mental Illness. While most are able to quietly manage their mental illness on a day-to-day basis, debilitating symptoms can occasionally prevent well-meaning individuals from performing...
Jason Van Steenwyk
| 5 min. read
Multi-family winterization checklist: 18 steps to take ASAP
Brace yourselves: Winter is coming—and with it, billions of dollars in property damage. Winter storms caused an estimated $3.5 billion in insured losses in 2015, according to the Insurance Information Institute. Add in uninsured losses and deductibles, and...
Jamie O'Toole
| 2 min. read
Preventing burglary: Tips for tenants [Infographic]
Are your tenants at risk for burglary? A burglary occurs in the United States every 18 seconds, costing nearly $4 billion in property loss every year. That averages to $2,250 per burglary—a sizable financial hit for most victims....
Amanda Maher
| 5 min. read
A fine line: The landlord’s right of entry vs. tenants’ right to privacy
Just a few weeks ago, a friend called in desperation. She was at wit’s end with her landlord for a number of reasons, but was particularly upset that he called her late on a Sunday evening to tell...
Barbara Ballinger
| 4 min. read
Annual maintenance checklist for property managers
It’s often the big bells and whistles in multifamily dwellings that attract residents, whether it’s on-site fitness centers, Wi-Fi throughout the site, or coffee bars in the common area. But to keep residents there long after the allure...
Jason Van Steenwyk
| 4 min. read
Thanksgiving: A time to focus on… safety?
Thanksgiving is a time of reflection and of gratitude for all of life’s blessings. It’s a time of giving, of sharing, and of family togetherness. Unfortunately, it’s also a time of residential fires. And it’s imperative that property...
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Jon Park
| 6 min. read
How the Inflation Reduction Act (IRA) Will Affect Property Managers
On August 16 2022, President Biden signed the $740 billion Inflation Reduction Act (IRA) into law. Despite questions surrounding its actual impact on inflation, the law does include several provisions that address climate change. The question property managers...
Tara Mastroeni
| 10 min. read
Hear it from a property manager VP of operations: How to get more done, faster with the right tech stack
To succeed in property management, you’ve had to become a master juggler. On any given day, you might field vendor calls while you manage multiple tenant move-ins and respond to email requests from your owners all at once....
Tara Mastroeni
| 6 min. read
Rental scams 101: 6 strategies property managers can use to keep themselves and their listings safe
When most people think of rental scams, they picture the prospective tenant as the victim. Property managers, however, are vulnerable to scams, as well. In this article, we’ll explore three common rental scams that target property managers and...
Robin Young
| 11 min. read
New research on why two-thirds of single-family renters are considering moving out in 2022 & 2023
There’s a reason why single-family rentals have been the subject of an unprecedented surge in demand over the last few years: They give couples and families access to the indoor and outdoor space that’s rare in other property...
Marc Levetin
| 5 min. read
Income and expenses: What property managers need to know
In an earlier article we explored bookkeeping basics for a financially successful business. The topic warrants further exploration, especially when considering how to keep your company books in the black. You can think of property management income and...
Laurie Mega
| 13 min. read
The ins and outs of HOA reserve fund accounting
If you talk to an association and ask them about their HOA reserve fund accounting, you may hear some pretty unfortunate stories that happened before you arrived; reserve funds that were too low to cover repairs, treasurers who...
Jon Park
| 7 min. read
How to navigate the American housing crisis in 2022
Inflation, stagflation, bear market, shrinkflation—you’ve probably heard all these words tossed around to describe the current U.S. economy conditions. The housing market hasn’t escaped those conditions. It’s estimated that the U.S. had a housing supply deficit of 3.8...
Generate More Revenue—Without Adding New Doors
We listened to our customers and learned their secrets for making more money from the properties you already manage With labor shortages putting the squeeze on the availability of new staff and high-quality vendors, getting the most out...

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