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Robin Young
| 8 min. read
To automate or not? 8 research-backed communication tips to improve resident retention
Over the last few years, there’s been a sea change in renters’ level of comfort with technology across all age groups, which is evident in Buildium’s annual surveys of thousands of renters. As of 2023, 90% of renters...
Report: A Potential Disconnect Between Rental Owners’ & Property Managers’ Growth Plans
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…
Laurie Mega
| 8 min. read
How to value, buy, or sell a property management company
The roller coaster that is the American rental market may have you thinking about your long-term plan for your property management business. You may be thinking of buying a property management company and expanding your reach into new...
Amanda Maher
| 9 min. read
11 property management KPIs you should be tracking
The property management industry is highly fragmented. Some companies have only a few employees, some operate independently, and others have massive portfolios. No matter your business size or plans to scale, however, it’s important to stay on top...
Laurie Mega
| 6 min. read
6 steps to airtight tracking for HOA violations
When a resident moves into an HOA or community association, they agree to follow a certain set of rules created by the board of directors. Those rules can cover anything from noise restrictions to the types of flowers...
Jon Park
| 7 min. read
HOA Documents: 5 myths debunked and secrets to easier management
Well-organized HOA documents stand the test of time, enabling your board to make meaningful decisions with confidence, speed, and clarity. Knowing what documents you need and learning how to effectively manage them will prevent governing rules from becoming...
Laurie Mega
| 6 min. read
Property management chart of accounts: What is it and why is it essential?
One of the most important accounting practices in any business is setting up and keeping a property management chart of accounts. As a property manager, your chart of accounts will help you keep tabs on every transaction for...
Robin Young
| 2 min. read
Measuring the impact of a property manager on rental owners’ top 6 pain points [The Lookout]
In the previous post from our content series, The Lookout, we shared how property managers can help small rental investors achieve profitability. In this final post of our series on rising demand for property management services, we’ll talk...

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