Meet the expectations of today’s residents

Unlock the digital experience residents now expect. Manage applications, leasing, payments, communication, and maintenance in one place—while giving residents transparency and convenience.

80% of renters would like to pay their rent via electronic methods or cards.*

Turn prospects into residents, faster

Reduce lead‑to‑lease time and create a strong first impression. Prospects can apply, pay fees, and complete screening online in minutes, while eSignatures, reminders, and status updates keep everything moving.

Services that work for residents—and your bottom line

Offer value‑added services residents want—like online payments, renters insurance, and rent reporting—directly in Resident Center. Make renting easier while earning revenue every time they use them.

Explore our core resident experience features

Your brand. Your portal. Your rules.

A connected living experience that’s available 24/7.

  • Offer up a portal and mobile app plus control access by role or status
  • Tailor the experience to the look and feel of your brand
  • Let residents pay online, schedule auto payments, and access payment history
  • Streamline maintenance requests that collect every detail and photo

Every way residents want to pay

Go beyond rent checks with flexible payment options.

  • Online rent payments by bank or credit card
  • Retail cash payments
  • Flexible rent payments with Livble
  • The industry-leading security deposit alternative with Obligo

66% of renters say it’s important to have a 
portal or app to complete rental processes online.*

Speed up maintenance

Reduce delays and deliver a smoother maintenance experience.

  • Residents can submit requests, photos, and scheduling preferences from Resident Center
  • AI automatically, triages, categorizes and prioritizes requests so teams can act faster
  • Real-time status updates keep residents informed without extra follow-up

Smarter communication starts here

AI and automation that let you communicate faster, better, and at scale.

  • Draft resident emails and texts in seconds with Write with Lumina AI
  • Review communication threads in seconds with AI generated summaries with clear action items
  • Schedule automated reminders so payments are never missed
  • Share documents instantly so residents can self-serve

Keep units move-in ready

Catch issues early and protect renewals.

  • Powered by HappyCo’s mobile inspection app
  • Schedule and complete inspections mid‑lease
  • Photos, notes, and reports sync directly to Buildium
  • Customize inspection reports to match your processes

Eliminate back-and-forth booking

Manage shared spaces without spreadsheets or email chains.

  • Residents submit, track, and cancel bookings
  • Your team reviews and approves requests
  • Apply amenity charges directly to resident ledgers
  • “It’s so easy to sit at the computer and let the residents know what’s going on...Get rid of your file cabinets, get rid of all the other stuff you’re doing, consolidate it, put in Buildium and it can run your business.”

    Paul Rush, President
    Augusta Rental Homes | 1,700+ units

Featured Resources

Frequently Asked Questions

Property management software provides a central place for resident communication, removes the friction from paying rent, fast-tracks maintenance, and so much more. This improves resident trust, transparency, convenience, and speed to response—keeping residents satisfied and renewing.

A positive resident experience results in less complaints, more on time rent payments, and higher chance of renewals, which also means more satisfied owners.

Yes, Buildium offers a highly-rated resident app on the Apple App Store and on Google Play.

Yes, you can embed a login widget onto your own site to connect the experiences.

The Buildium Resident Center can be customized with your logo and colors to match your brand.

You can use Buildium to email and text with your residents, as well as post announcements on Resident Center.

Protecting the personal and financial information of residents is a critical priority for Buildium. All customer data is stored with Amazon RDS Encryption, which ensures that everything is encrypted at rest, including the underlying storage for the database, as well as any data in backups or replicas.

If the resident signs up, they can report their rent payment activity to three major credit bureaus (Equifax®, Experian®, and TransUnion®), including up to 24 months of past rent payments from their current lease.

Buildium Property Insurance offers the property management company and property owners a turn-key insurance program that protects rental assets, maximizes resident insurance compliance, and can potentially drive ancillary revenue for your property management company.

Buildium Renters Insurance, powered by MSI, is available for residents to purchase directly within the resident site. This takes policy management off your plate so you can simplify your leasing process, save time, and make renters insurance easy and accessible for your residents.

*The data points shown are based on research from Buildium's 2026 State of the Property Management Industry Report [https://www.buildium.com/resource/2026-property-management-industry-report/].

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