One place to pay, request, and connect

Payments, maintenance requests, documents, and communication—all in the same place. Resident Center keeps important information and processes organized and easy to access on desktop or top-rated mobile app.

Put your brand front and center

Customize Resident Center with your logo, colors, and user permissions so residents get an experience that feels connected to their needs (and your marketing).

A hub for all the things residents need

Simplify every payment

Bring rent, fees, and payment history into Resident Center so residents have more ways to pay and your team has less manual work to manage.

  • Encourage autopay and scheduled payments
  • Log every payment automatically with easy access to history
  • Offer more resident-friendly options like retail cash payments, flexible rent payments (Livble), and security deposit alternatives (Obligo)

Centralize two-way communication

Message individual residents or send property-wide announcements from Resident Center, keeping conversations organized and easier to track.

  • Keep residents in touch and informed through the portal and mobile app
  • Give your team a clear view of communication history
  • Schedule automated reminders for payments and renewals
  • Send announcements and SMS messages when email isn’t enough

Speed up maintenance workflows

Make maintenance easier to wrangle with a self-serve process for submitting requests, sharing details, and keeping residents updated in Resident Center.

  • Let residents submit maintenance requests and upload details or photos
  • Share the status of repairs as work orders are assigned to staff or vendors
  • Coordinate appointments with preset availability for your maintenance team

Make community living more connected

Let residents reserve amenities, discover upcoming events, and stay updated in one place—while reducing the coordination work for your team.

Revenue-generating programs built into Resident Center

BUILDIUM’S RENTERS INSURANCE

Create a new revenue stream through sign-ups

Give residents an simple way to select a renters insurance policy or add their own coverage directly in Resident Center, while you track participation and policy activity —without extra backend management or billing.

Buildium dashboard and mobile app
RENT REPORTING

Earn more through resident rent reporting

Make it easy and affordable for residents to build their credit history by reporting on-time, monthly rent payment activity to one or more of the major credit bureaus.

LIVBLE

Get full rent payments on time, every time

Offer residents more flexibility with manageable rent installments, while your business receives the full payment on schedule.

MOVE-IN SERVICES

Make move-ins feel seamless

Help residents set up utility services through Buildium’s resident portal, making the transition into their new home easier from day one.

OBLIGO, SECURITY DEPOSIT ALTERNATIVE

Attract more renters and speed up leasing

Eliminate the burden of security deposits by offering Obligo’s fully integrated, deposit-free rental program.

  • “I really like the resident site…huge, huge difference. I am overly excited, it is just so easy to navigate, no question about where to submit work orders or how to make a payment.”

    Ashley Simonelli, Owner
    Royal Palm Property Management INC

Are you a resident?

Download the mobile app and sign in.

Featured Resources

Frequently Asked Questions

The Buildium Resident Center gives your residents an effortless experience with 24/7 online access to the most important services including paying fees or rent, submitting and tracking maintenance requests, and staying in sync with text and email updates.

It’s not! The Buildium Resident Center is essentially a comprehensive tenant portal. From a single place, residents get 24/7 online access to the most important services, including paying fees or rent, submitting and tracking maintenance requests, and staying in sync with text and email updates.

Buildium’s Resident Center streamlines operations by offering a centralized place for everything tenants or homeowners need, including paying fees or rent, submitting and tracking maintenance requests, accessing lease documents, buying renters insurance and more.

Resident Center lets you put your brand front and center with custom logos and colors to help create a cohesive online experience and build trust with your residents.

Yes! The highly-rated Buildium Resident Center mobile app is available for download on iOS and Android. In fact, Buildium’s mobile apps set it apart from the competition.

A lot! The Buildium Resident Center gives your residents an effortless experience with 24/7 online access to the most important services including paying fees or rent, submitting and tracking maintenance requests, and staying in sync with text and email updates.

Protecting the personal and financial information of residents is a critical priority for Buildium. All customer data is stored with Amazon RDS Encryption, which ensures that everything is encrypted at rest, including the underlying storage for the database, as well as any data in backups or replicas.

Scheduling

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