Residents can pay fees or rent online, view their payment history, and set up recurring payments. The resident portal is available via phone, tablet, or desktop, so there are no more excuses for late rent or association fees.
Residents can submit maintenance requests and upload photos directly from their phone or tablet. They can see when an item’s been assigned to a staff member or vendor, and view status updates until the item is completed, so they won’t need to call to check in. You can even assign a default staff member to receive all incoming maintenance requests and general inquiries.
Share important notices and updates with residents using the announcements board, draft and send emails to individuals or groups, or send text messages to residents or association owners.
Add a community message board to the portal, so residents and associations can share and discuss news and updates. It allows conversations to continue even after board meetings have ended, so it’s great for associations, too.
Residents can download their lease or other important documents (trash reminders, addendums) from their portal, so they won’t need to call and ask for a copy of them.
Take control of your brand and make the portal your own. With one click, upload your logo and we’ll find the perfect colors to match! Decide which pages you want to share with residents, owners and even board members. The choices are entirely in your hands.
“I really like the resident site…huge, huge difference. I am overly excited, it is just so easy to navigate, no question about where to submit work orders or how to make a payment.”Ashley Simonelli Royal Palm Property Management INC