Essential
Growth
Premium
| Essential | Growth | Premium | |
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Leasing
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| Rental Listing Syndication | |||
| Prospect Management | |||
| Applicant Management | |||
| EFT Residential Refunds | |||
| Marketing Website | |||
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Tenant Screening
Tenant Screening: $17 per screeningApplicant Paid Tenant Screening: $35 per screening paid by applicantEnhanced Tenant Screening (Growth & Premium Plans): $20 per screening
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| Tenant Application Grouping | |||
| Rental History Verification | |||
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eSignature
Essential $5 per documentGrowth $1 per documentPremium Unlimited - All fees included
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Resident Experience
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| Resident Portal | |||
| Buildium Moving Services | |||
| Payment Alternatives (Obligo, Livble, Retail Cash) | |||
| Rent Reporting | |||
| Amenity Booking | |||
| Community Calendar | |||
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Online Payments & Autopay
Essential Incoming EFT: $2.35 per transaction || Outgoing EFT: $0.99 per transaction || Credit Cards: 2.99% per transaction Bank account setup fee: $99 per business bank account Growth Incoming EFT: $1.35 per transaction || Outgoing EFT: $0.99 per transaction || Credit Cards: 2.99% per transaction Bank account setup fee: 10 free business bank accounts; $99 per additional business bank account Premium Incoming EFT: First 12 months free, then $0.60 || Outgoing EFT: $0.99 per transaction || Credit Cards: 2.99% per transaction Bank account setup fee: 100 free business bank accounts; $99 per additional business bank account
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Maintenance
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| Task and Work Order Management | |||
| Maintenance Projects and Project Templates | |||
| Maintenance Reports | |||
| Maintenance Billing | |||
| Staff Calendar | |||
| Staff Time Tracking | |||
| Unit Turn Automation | |||
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Property Inspections
Essential $99 setup fee. $40-$95 monthly fee. Growth All fees Included. *After 3 years, $0.40 per unit.Premium All fees included.
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| Maintenance Contact Center | |||
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Accounting
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Bank Account Setup
Essential: $99 per business bank account Growth: 10 free business bank accounts; $99 per additional bank account Premium: 100 free business bank accounts; $99 per additional bank account
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| EFT Approvals | |||
| Bank Reconciliation | |||
| Financial Reporting & Standard Reports | |||
| Batched Reports | |||
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Business Operations
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| Owners Portal | |||
| Integrated Communications | |||
| Two-Way Email and SMS Threads | |||
| Performance Analytics and Insights | |||
| Business Analytics and Insights | |||
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Revenue Generation & Growth
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| Buildium Rewards | |||
| Buildium Property Insurance | |||
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All Property Management
Premium customers receive up to $500 worth of free leads******Eligibility for the $500 All Property Management lead credit is contingent on the purchase of your first All Property Management lead. Such credit will be applied within 30 days of the lead purchase and will thereafter be available to use immediately toward the purchase of additional All Property Management leads.
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| HomeWiseDocs | |||
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Lumina AI
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| Buildium Assistant (Help Only) | |||
| Write with Lumina | |||
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Lumina AI Workforce
See account specific pricing by visiting "www.buildium.com/lumina-ai-workforce-pricing"
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| AI Bill Scan | |||
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Automation
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| Resident Payment Reminders | |||
| Automated Tenant Screening | |||
| Returned Payment Automation | |||
| Preferred Approvers Automation: Bill Approvals | |||
| Bank Reconciliation Rules | |||
| Reporting Automation | |||
| Workflow Automations | |||
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Customization
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| Custom Dashboard | |||
| Customized User Roles and Permissions | |||
| Customized Reports | |||
| Marketplace Integrations | |||
| Custom Fields | |||
| Open API | |||
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Support 95% Customer Support Satisfaction Rating
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| Onboarding Dedicated team to import your existing data into our system and create a customized training plan to meet your needs. | |||
| Ticket Support Access to our ticket support system. We’ll respond to your requests by email. | |||
| Live Phone Support Reliable, LIVE phone support in minutes (not hours). Talk to our experts Monday-Friday between 9 AM and 8 PM EST to answer any questions you have. 85% of customer support calls are resolved on the first call. | |||
| Priority Support Cut the line and get even faster answers to your questions. Average phone wait time is <1 minute. Average ticket wait time is <30 minutes. Staffed by our most senior and experienced support professionals. | |||
***Eligibility for the $500 All Property Management lead credit is contingent on the purchase of your first All Property Management lead. Such credit will be applied within 30 days of the lead purchase and will thereafter be available to use immediately toward the purchase of additional All Property Management leads.
Customize your subscription with the features and services you need. Additional fees apply for these features and services.
Automated EFT and credit card payments for rent, fees, and bills.
Quick and easy tenant screening fills vacancies with the right residents.
Protect properties and residents by offering renters insurance.
Generate 1099s online in minutes for both property owners and vendors.
Automate scheduling, follow-ups, and prospective tenant management.
Perform inspections in the field and sync all your data in one simple step.
Collect eSignatures for every lease and addendum. Residents can sign from the device of their choice.
Residents can easily make cash rent payments at over 20,000 trusted locations nationwide.
Save time printing and mailing vendor and owner checks for you.
No more stamps, envelopes, or trips to the post office — let us print and mail your resident and owner documents for you.
Receive leads for property owners and board members seeking property management services in your designated market area.
When you sign up for a free 14-day trial you’ll be able to use sample data to see how Buildium handles your real-world tasks. It takes just 30 seconds. No credit card required. You can convert to any of the plans, Essential, Growth, or Premium, from the same trial.
Yes, you can switch to a new plan by going to the Account and Billing page in your account. On this page you’ll find your current subscription plan and can upgrade your plan.
Yes! If you have more than 5,000 units or are looking for pricing for community associations please call 877-396-7876.
All Buildium customers have access to Ticket Support, as well as self-guided, on-demand training and education through Buildium Academy. Live Phone Support is provided for customers who purchase a Growth or Premium plan. Priority Support, designed to offer a fast track queue to our Customer Care team, is available for purchase with our Growth plan, but it is included as part of our Premium plan.
All new Buildium customers purchasing our Growth or Premium plan must use our customized Onboarding service to get started with Buildium. We will import your existing data into our system and build a training plan to meet your unique business needs.
