Recently we promised you that we’d improve our customer communication, and now we’re delivering on that promise.
Introducing the Buildium Status Dashboard, available immediately at https://buildiumstat.us. It’s all about improving our communication with you, our customers.
At a glance, the Buildium Status Dashboard includes information like current hold time for phone support, average support ticket response and phone support hold time for the past 30 days, and the reasons for any service outages.
And don’t forget, you can also get status updates via Twitter at https:
Our goal is to deliver the best customer service in the industry, and we hope the Buildium Status Dashboard is a step in the right direction. Please contact us and let us know what you think.
Update: Read the full press release here.