If you feel like you’re always struggling to keep up with maintenance requests—or drowning in a sea of vendor bills—then property management work order software might be the lifeline you need.
A centralized platform for managing property maintenance makes it possible for property managers to deliver the quick responses and seamless service that’s needed to stand out. It’s a valuable tool to keep your tenants and rental owners happy.
But with so many options out there, it can be hard to know which one will best meet your needs. That’s why we reviewed the top property management work order software solutions for 2025. Read on to learn about their unique strengths and ideal use cases so you can choose the right one for your business.
What Is Property Management Work Order Software?
Property management work order software is a digital platform that helps property managers accept, assign, track, and complete maintenance requests generated by tenants and rental owners.
Think of it as a central hub for handling all your properties’ repair and upkeep needs—including assigning tasks to contractors, monitoring progress, and managing costs.
Key Features of Property Management Work Order Software
When you’re looking for new work order software, it’s important to know what really matters—and these features should be at the top of your list.
Work Order History and Documentation
When your record keeping isn’t as organized as it should be, maintenance requests can quickly fall through the cracks. A work order owner portal can automatically create a paper trail for every service ticket. Not only does this help you stay organized, but it also makes answering tenant questions about past requests a lot easier—and keeps you audit-ready year round.
Among other things, your property management work order software should store timestamps, rental unit information, progress updates, and vendor details for each ticket. That way, if you ever need to revisit a work order, you’ll have everything at your fingertips.
Vendor Profiles
A work order management software should also serve as a central repository for vendor information. After all, contractors vary in their areas of expertise, quality, and service locations. Having vendor profiles with contact details, rates, certifications, and past job performance statistics lets you quickly assign work orders to the best team for the job. Plus, it helps you build long-term relationships and maintain quality service for your clients.
Automated Scheduling and Reminders
Some maintenance tasks—like lawn mowing and utility inspections—occur regularly. There’s really no need to wait for a request to take care of them. Scheduling these kinds of tasks manually can be tedious and prone to error. That’s where work order software that sends automated reminders comes in handy. Whether it’s time to clean the gutters or inspect the HVAC, your software will keep you on track.
Property management work order software can also send automated reminders for past-due items. For example, say a tenant reports a leaky faucet. You could have a reminder automatically sent to you if the task hasn’t been updated after a certain number of days.
Integrated Communication Tools
Communicating with tenants and vendors through different apps can get messy. To prevent messages from being overlooked, it’s better to centralize all communication on one platform. The best property management work order software lets you accept maintenance requests, update tenants, and confirm task details with vendors—all in one place.
Some platforms even go a step further with live phone support. Take Buildium’s Maintenance Contact Center, for example—it handles inbound calls 24/7/365 (yes, even on holidays), logging ticket information and priority levels. You can choose full coverage or just the missed and after-hours calls, so you’re always in the loop.
Invoice and Payment Management
The best property management work order software should seamlessly integrate with your accounting system. This eliminates the hassle of bouncing between different platforms or entering the same data twice to manage vendor payments. With the right software, every vendor bill links directly to a corresponding work order, letting you automatically categorize costs and make payments.
Mobile Access and Capabilities
In today’s remote-first world, mobile functionality is a must. The best work order management platforms include apps that allow tenants to attach photos and videos to their maintenance requests while enabling property managers to provide status updates from anywhere. This makes everyone’s lives easier. Property managers can diagnose maintenance issues faster, tenants get more frequent updates, and work order turnaround times are cut.
For example, HappyCo offers a mobile inspection app that lets you create customized inspection checklists that workers in the field can check off on-site (with or without internet service). Then once an inspection report is filed, the data automatically syncs with records for that particular unit, streamlining the reporting process.
Security and Data Protection
As a property manager, you handle a lot of sensitive information—like personal contact details, social security numbers, tax IDs, and bank account numbers. To protect this data, choose a property management work order software that implements data security features like encryption, access control, secure logins, web application firewall (WAF) alerts, and regular security audits and penetration tests.
The right security measures not only protect you and your clients from data compromises (e.g. data loss, theft, or corruption) but also help you comply with data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Scalability
The last thing you want is to invest in a property management work order software that your business will eventually outgrow. Instead, pick a scalable solution that can keep up with your expanding portfolio and needs.
For example, some work order platforms let you build and update open API integrations with other property management tools, such as CRMs and tenant portals. That way, you can customize the software as your business needs evolve and eliminate the need to find and transition to a new platform later on.
What Are the Benefits of Property Management Work Order Software?
At its core, property management work order software simplifies your everyday property management workflows, such as responding to maintenance requests, updating tenants, and paying vendors. But it also delivers valuable ripple effects that go beyond those initial benefits, including:
- Cost savings: Eliminating time-consuming manual processes and reducing human errors can cut operating costs and free up your team to focus on tasks that generate even more revenue.
- Happier customers: Tenant and rental owner satisfaction tends to be higher when you use tools that help you respond to maintenance requests more quickly.
- More transparency. Software can keep all your records in one place and make it easier to generate reports on the fly that showcase maintenance histories for your properties. This can improve transparency with rental owners and tenants.
#1: Buildium
Comprehensive Property Management Software with Integrated Work Order Management
If you’re looking for a one-stop shop for all your property management needs, Buildium has you covered. From integrated work order management to streamlined communication tools, Buildium is an all-in-one property management platform that makes sure every aspect of your property management process works seamlessly.
Built for portfolios of all sizes and rental property types, Buildium simplifies work order management and keeps you connected, even on the go. With mobile apps for iOS® and Android®, you can handle maintenance requests anytime, anywhere. Dedicated mobile apps for tenants makes it even easier for them to submit requests and receive updates.
Features
Buildium offers a strong array of features for property managers to stay on top of work orders:
- Work Order Management: Accept, assign, and track maintenance requests from residents, owners, and employees. Get real-time status updates via internal ticket notes and attached photos and videos.
- Recurring Task Scheduling: Mark regular maintenance tasks like lawn mowing and garbage removal as “recurring items” on your maintenance list to stay on top of them and keep vendors in the loop.
- Vendor Payments: Turn work orders into vendor bills and pay them online without having to enter data twice. For recurring items, you can set up automatic payments.
- Maintenance Contact Center: Outsource maintenance calls to Buildium’s specialized call center, which fields calls 24/7/365 while logging incoming tasks and dispatching your preferred contacts during emergencies.
- Open API: Build and update customized APIs to integrate Buildium data with other third-party property management apps.
- Marketplace Software Partners: Access a growing collection of partner apps that integrate seamlessly with Buildium, including apps for resident services and inspections.
These are just a few of Buildium’s key features. It also boasts a similar range of capabilities for other property management tasks such as accounting, leasing, and marketing—all in a unified platform.
Pricing
Buildium offers three pricing tiers, all of which cover:
- Maintenance
- Accounting
- Leasing
- Violation Tracking
- Online Portals
- Resident & Board Member Communications
From there, each pricing tier includes additional features:
- Essential: Starting at $58/month, this plan includes a free marketing website, tenant screening capabilities, and standard reporting options.
- Growth: Starting at $183/month, this plan includes everything in Essential, plus property inspection tracking, unlimited eSignatures, live phone support, and performance and business analytics and insights.
- Premium: Starting at $375/month, this plan includes everything in Growth, plus up to $500 worth of free leads, access to open API, priority support, and a dedicated growth consultant for new client leads.
#2: Propertyware
Property Management Software with Impressive Customization for Work Order Management
Propertyware® is a highly customizable property management software, making it a great choice for those who want more control over how they manage maintenance requests. From creating custom fields and reports to tracking vendor invoices and payments, it’s a great all-around work order management tool.
Features
Along with accounting, marketing, payment, tenant screening, and other features, Propertyware offers comprehensive work order management solutions. For example, it lets you accept and assign maintenance requests, create standardized reports, set recurring maintenance tasks, integrate vendor invoices and payments, and track everything from a central hub.
Users can take advantage of Propertyware’s AssetProtect tenant liability program and 24/7 maintenance contact center to keep maintenance costs at a minimum and ensure tenants and rental owners enjoy fast response times.
Pricing
Propertyware has three pricing tiers based on a flat fee per unit and a monthly minimum. Each tier comes with the following features:
- Global Customization & Reports
- Marketing
- Property Management
- Owner Portals
- Tenant Portals
- Maintenance
- Accounting
- Screening
- Payments
- Unlimited Support
- Unlimited Storage
- Unlimited Online Training
From there, you get some additional features if you choose the Plus or Premium plan:
- Basic: For $1.00/month/unit and a $250 monthly minimum, you get the basic feature package with unlimited support, storage, and online training.
- Plus: For $1.50/month/unit and a $350 monthly minimum, you get everything in Basic, plus two-way text messaging, eSignatures, and access to the platform’s inspection app.
- Premium: For $2.00/month/unit and a $450 monthly minimum, you get everything in the other two plans, plus maintenance project organization and online vendor portals.
#3: Property Meld
Property Management Work Order Software That Connects Your Stakeholders
Property Meld® is a dedicated property maintenance software that connects all stakeholders—property managers, tenants, and rental owners—on a single platform. This helps prevent miscommunication and maintenance tasks from getting overlooked. You can even integrate Property Meld with Buildium for a comprehensive property management solution.
Features
Among other things, Property Meld’s features include streamlined communication workflows, automatic maintenance troubleshooting, staff performance monitoring, automated scheduling, and comprehensive oversight of the entire property maintenance life cycle. Users can also access Property Meld via mobile app to get real-time updates on the go.
Pricing
According to their FAQ page, Property Meld pricing starts at $1.60/month/unit with enterprise pricing up to 50,000 units. The company’s website also states that the software automatically scans how many active units are in the system each month and updates billing accordingly.
#4: AvidXchange
Tools to Manage Vendor Invoicing and Accounts Payable
While not solely a property management work order software platform, AvidXchange® offers effective accounts payable (AP) and payment automation for streamlining vendor bill management. As a Marketplace Partner, it can also be fully integrated with Buildium.
Features
AvidXchange’s features include automated invoice data extraction and routing, 2-way and 3-way purchase order matching, and flexible workflows so you can assign permissions and approvals based on properties or units. The software offers real-time visibility into invoice status to help you consistently pay vendors on time.
Pricing
AvidXchange doesn’t list its pricing on its website. However, interested users can book a product demo to learn more.
#5: UpKeep
Specialized Property Management Work Order Software for Commercial Properties
UpKeep® is a property management maintenance software geared toward commercial real estate—though it’s capable of serving residential properties. While it has most features you’d want in a work order system, it doesn’t offer a contact center for outsourcing phone calls.
Features
Some of UpKeep’s top work order features include routine task automation and scheduling, predictive maintenance analytics, vendor management, inspection checklists, and open AI integrations with other apps. The platform is also accessible via mobile app, making it easy to update maintenance requests on the go.
Pricing
UpKeep offers four pricing tiers:
- Lite: For $20/month/user, access unlimited work orders, recurring work orders, custom tasks, unlimited request user licenses, asset management, and 24/7 support.
- Starter: For $45/month/user, get everything in Lite, plus preventative maintenance optimization, custom checklists, inventory management/costing, time and manpower tracking, and 30-day analytics and reporting.
- Professional: For $75/month/user, get multiple inventory lines, signature capture, customizable request portal, mobile offline mode, and advanced analytics & reporting.
- Business +: For custom pricing available upon request, get everything in Professional, plus workflow automation, downtime and reliability tracking, purchase order management, multi-site module support, standard API access, and more customization.
#6: MaintainX
Property Management Work Order Software for In-House Maintenance Teams
MaintainX® is a computerized maintenance management system (CMMS) geared toward larger companies who need an enterprise-level solution. While it provides useful tools for managing in-house maintenance teams, it may not be the best option for smaller property management companies.
Features
MaintainX’s work order management features include centralized maintenance request assignments and tracking, pre-filled report templates, employee time tracking, performance analytics, and AI-powered work order estimates based on historical data.
Pricing
MaintainX is available in four pricing packages:
- Basic: For $0/month/user, you get access to real-time messaging, 2 work orders with attached procedures, 2 active repeating work orders, 1-month access to advanced analytics, and unlimited work orders, procedures, and requester uses.
- Essential: For $16/month/user, you get 3 work orders with attached procedures, 3-month access to advanced analytics, and unlimited work orders with attached images and repeating work orders.
- Premium: For $49/month/user, you get everything in Essential, plus meter-based maintenance, parts inventory and purchase order management, time and cost tracking external work orders, a dedicated account manager, API access, and unlimited advanced analytics and work orders with attached procedures.
- Enterprise: For custom pricing available upon request, you get everything in Premium, plus asset health insights, resource planning, escalation protocols, IoT sensor integrations, and more.
#7: TenantCloud
Property Management Work Order Software with Maintenance Bidding Features
TenantCloud® is a straightforward property management software designed with small property managers in mind. It offers essential tools for day-to-day operations but may be better suited for those managing smaller portfolios rather than those looking to scale significantly.
Features
On top of tenant screening, rental application, online leasing, and rent reporting, TenantCloud offers basic maintenance request features. These include accepting maintenance requests with attached photos and videos, 3-stage work order tracking, vendor assignment and invoicing, and maintenance task bidding to get local quotes.
Pricing
TenantCloud is available in four pricing tiers:
- Starter: For $16.50/month, access online rent payments, maintenance management, and listings and applications.
- Growth: For $32.00/month, you get everything in Starter, plus a PDF lease builder, move in/out inspections, and a property message board.
- Pro: For $55.00/month, you get everything in Growth, plus tax reports, bank reconciliation, and a separate owner portal.
- Business: For custom pricing starting at $100/month, you get everything in Pro, plus team management and tools, task management, and user-interface customization.
#8: ManageCasa
Property Management Work Order Software for a Variety of Property Types
ManageCasa® is a property management software compatible with various property types, including rental, community association (COA), and homeowner association (HOA) portfolios. However, this versatility can make billing more complicated as pricing varies by property type.
Features
Beyond communication, accounting, payment, marketing, leasing, and integration tools, ManageCasa offers many maintenance and inspection features. These include vendor bill management, mobile app access, and a work order ticketing system that allows live status updates, notes, and attaching photos and videos.
Pricing
ManageCasa offers different base and premium plans for COA, Residential, and Commercial portfolios. Here’s a cost breakdown of each:
- COA Base: $1.00/month/unit
- COA Premium: $2.00/month/unit
- Residential Base: $1.25/month/unit
- Residential Premium: $2.50/month/unit
- Commercial Base: $1.50/month/unit
- Commercial Premium: $3.00/month/unit
Which Property Management Work Order Software Is Best for You?
The best work order software depends on your portfolio size and property management goals. For instance, TenantCloud suits small residential portfolios, while MaintainX caters to large commercial ones.
If you’re seeking a flexible solution that grows with your business, Buildium stands out. It’s an all-in-one platform that streamlines work order management, helping you save time, reduce costs, and scale effortlessly—without the hassle of jumping between tools.
See the difference Buildium can make by signing up for a product demo or a free 14-day trial, no credit card required
Frequently Asked Questions
What is property management work order software?
Property management work order software is a digital platform that helps property managers efficiently accept, organize, track, and complete maintenance requests and manage vendors.
How do I choose the right property management work order software for my needs?
Choose property management work order software that aligns with your portfolio size, property type, budget, and required features—such as scalability, integration, and mobile functionality. Also, don’t forget to check online reviews and ratings from other users.
What are the benefits of using property management software for work orders?
Using property management software for work orders streamlines maintenance workflows, improves communication, minimizes human errors, increases tenant and rental owner satisfaction, and provides detailed records for transparency and audits.
How much does property management work order software cost?
Property management work order software costs vary widely. The platforms mentioned in this list range from $0 to over $100 per month, depending on portfolio size and features. It’s always recommended to compare the long-term value of the features you’ll have access to and intend on using, beyond the sticker price of each software package.
Can property management work order software integrate with other tools or platforms?
Yes, many property management work order platforms can integrate with accounting systems, CRMs, tenant portals, and more. For example, Buildium’s open API lets users integrate the platform with commonly used business software and other specialized solutions.