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One thing’s for certain: Leasing season in 2020 won’t be like other years.

But when you get right down to it, the fundamentals haven’t changed: Property managers will always want insight into renters’ expectations and needs so they can fill vacancies quickly and keep current residents happy and safe.

Based on a survey of nearly 1,200 renters from across the country, the report digs into the following questions:

  • What influences renters’ decision to stay put or move out?
  • How do they prefer to pay their rent, communicate, and search for rentals?
  • Which amenities influence their choice of one property over another?
  • What advice do renters have for their property manager?
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