Getting started with Buildium is simple

Katrina Langer
Katrina Langer | 3 min. read
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Published on September 3, 2015

New software can be daunting—but we’ve developed a ‘getting started’ playbook that’ll make your first few weeks with Buildium straightforward.

We know that there’s no one-size-fits-all approach when it comes to onboarding, so you may need more or less help to get started. Below, check out the variety of onboarding programs we’ve developed for new customers like you.

No Required Contract. No Onboarding Fees. No Fuss.

Simplicity starts with the sign-up process at Buildium. Simply sign up for a free trial to get started, and when you’re ready to commit, we won’t make you pay any set-up fees. Plus, you decide whether you want an annual or monthly subscription.

Let Us Migrate Your Data

Worried about getting your data from one software to another? No problem—we have a team of experts ready to migrate the data from your previous software provider into Buildium. Just let our team know that you’d like to take advantage of this service, and they’ll schedule some time with a support representative to migrate your data.

We’ll Get You Up and Running Quickly

Our guided set-up process has been designed to teach you everything you need to know about Buildium. Then, our 30 Days to Success webinars include lessons on how to get the right data in your account, configure your settings, securely set up bank accounts, track resident payment information, and organize your financial data.

Help Is Just a Phone Call (or Email) Away

One of our goals is to deliver software that’s so easy to use that you’ll never need an instruction manual. But,when questions come up, you can reach our award-winning Customer Care team via phone or email at your convenience. Customer Care is available over the phone at 888-414-1988, between 9 AM and 8 PM EST. Or, email us and we’ll get back to you within 24 hours.

One-on-One Coaching is Available

If you would like coaching beyond our webinars and industry-leading customer service, you’ll love our one-on-one coaching programs. We offer two standard versions, as well as customizable options for your specific needs. Just let our team know that you’re interested in coaching, and they’ll schedule a time for you to chat with one of our support representatives.

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Katrina Langer

Katrina is the author of several Buildium ebooks and guides. She holds a B.A. in English from Northeastern University.

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