Robin Young | 15 min.read

Think You Know What Rental Owners (Really) Want From Property Managers in 2025?

Get exclusive insights from Buildium’s 2025 Industry Report, based on survey data from thousands of rental owners—plus tips on how to meet their expectations and stand out from the competition.

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Owner expectations are shifting—and what worked a few years ago might not be enough today. So how do you stay in tune with what they really want, especially in a competitive market?

Because when you align your approach with their priorities, you’re better positioned to retain clients and grow your portfolio.

Download our free guide and learn:

  • What rental owners look for in a property manager
  • How generational differences shape owner expectations
  • Which services owners will pay more for in 2025
  • How to build trust and retain owners long term
  • Where top property managers are evolving their approach

 

Robin Young

Senior Researcher

145 Posts

As Buildium’s Senior Researcher, Robin leverages her background in social science research and interest in real estate economics to identify trends in the rental market. She combines intensive market research with insights gleaned from surveys of property managers, renters, and rental owners to examine topics like shifting renter demographics, the housing affordability crisis, and the transformation of property management during the pandemic. She's best known as the author of the annual State of the Property Management Industry Report.

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