How can you deliver customer service that feels tailored for each of your clients—without overtaxing your time-strapped team?
According to Buildium’s research, one method that can be helpful is identifying which rental investor types fit your clients, revealing patterns in the kind of assistance they’ll need with their properties:
- Intentional Investors
- Accidental Landlords
- Unintentional Investors
- Plus 6 rental investor subtypes
So, what do we know about the different types of rental investors, and what do they expect from their property management company in the current rental market? That’s exactly what we cover in this report, based on our annual survey of hundreds of rental property owners.