Robin Young | 25 min.read

How Well Do You Really Understand What Drives Satisfaction (or Frustration) for Your Single-Family Residents?

Get exclusive insights from Buildium’s 2024 Single-Family Renters Report—based on survey data from renters across the U.S.—to learn what residents expect from the homes they rent and the managers they rely on.

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As single-family rentals grow in popularity, renter expectations are evolving right along with them. So what does it take to attract and retain residents in today’s market?

Understanding what single-family renters care about most helps you fine-tune services, improve satisfaction, and stand out in a competitive market.

Download our free guide and learn:

  • What renters say makes or breaks their experience
  • How renter expectations vary by age, region, and income
  • What residents want from communication and maintenance
  • Which features drive satisfaction or lead to turnover
  • How top property managers keep residents longer

 

Robin Young

Senior Researcher

145 Posts

As Buildium’s Senior Researcher, Robin leverages her background in social science research and interest in real estate economics to identify trends in the rental market. She combines intensive market research with insights gleaned from surveys of property managers, renters, and rental owners to examine topics like shifting renter demographics, the housing affordability crisis, and the transformation of property management during the pandemic. She's best known as the author of the annual State of the Property Management Industry Report.

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