Grow your property management culture by design — Step 2: Culture

Jo-Anne Oliveri
Jo-Anne Oliveri | 2 min. read
Get the latest industry insights.

Published on May 7, 2014

Want to design your property management company’s culture so it attracts clients and brings you results? Your property management company’s culture says who your company is and what, when, where, why, and how it does what it does. To achieve a culture that attracts clients and brings you results, however, you must design it.

You can design your property management company’s culture by designing your company’s values, beliefs, and norms.

What are values, beliefs and norms? Values describe how you want your company to behave, what you want it to stand for, and which qualities you want it to cultivate. Beliefs guide you and your team towards achieving your business goals. Norms are simply accepted behaviors in your company. You must design all three if you want your company’s culture to attract clients and bring you results.

To find out how to design your company’s values, beliefs and norms, watch the video below to hear Jo-Anne Oliveri, Founder and Managing Director of property management business solutions company ireviloution intelligence chat about Step 2: Culture.

To watch the entire Grow Your Property Management Culture by Design video series and comment on these videos, visit here.

If you’d like to know more about how you can grow your property management company by design, visit

Read more on Uncategorized
Jo-Anne Oliveri

Jo-Anne Oliveri is Managing Director of ireviloution intelligence in East Brisbane, Australia, which empowers principals and property management teams creating and operating business by design.

Trending Stories For You
Scaling 11 property management KPIs you should be tracking
The property management industry is highly fragmented. Some companies have only a few employees, some operate independently, and others have massive portfolios. No matter your…
Amanda Maher
| 9 min. read
Associations 6 steps to airtight tracking for HOA violations
When a resident moves into an HOA or community association, they agree to follow a certain set of rules created by the board of directors.…
Laurie Mega
| 6 min. read
Maintenance & Improvements 15 HOA landscape maintenance tips to enhance your community’s curb appeal
Prospective buyers love walking into a beautifully renovated home—but it’s tough to get people in the door to see stunning interior improvements if they’re turned…
Amanda Maher
| 8 min. read

Be a more productive
property manager