Feature update: Custom email templates

Justin Kerins
| 2 min. read
Get the latest industry insights.

We’re really excited to announce Buildium’s new custom email templates! Previously, mailing templates were attached as PDFs, so it meant an extra click for the recipient.

As of today, however, email templates form the body of the email instead–so even if the recipient doesn’t have the time or technology to download a PDF on their phone or computer, they can still view the content that you sent.

To get started, go to the emails page and click “Compose email.” From there, you can add all of your details and select a template.

You can use the template functionality for one-off emails by selecting recipients and utilizing the token system. Alternatively, you can select an option from your list of pre-made templates (Communication > Mailing and Email Templates) that can be reused over and over again.

custom email templates list

 

7 Habits of Highly Successful Property Managers Guide

You will discover creative ways to identify and eliminate routines that are no longer benefiting your business.

Download

Note: In order to use your templates, the email must have the same recipient types. So, you’ll only be able to send a templated email when the recipients are tenants or owners, but you cannot use templates if recipients include tenants and owners on the same email.

buildium communication menu

We’ve also made a few changes to the Communication menu:

  • Mailings: This will operate exactly as it does today for mailings and letters. You’ll notice a new button to help you add a template without using the main navigation.
  • Emails: Again, this page operates like it does today, but it also has a quick link to the template creator.
  • Mailing and email templates: From this page, you can see all of the custom templates you’ve made. Anything in this list can be used as a template for mailings or emails.
  • Automated email settings: From here, you can view and adjust every system email sent automatically by Buildium.

We’re always working to make communication easier through Buildium, so let us know what you think in the comments below!

Read more on Buildium News
Justin Kerins

Justin Kerins

Justin Kerins was a product manager at Buildium. He has written about property management, software, and music.

Trending Stories For You
Property Manager Stories The #BuildiumEpicStory debut: The most epic stories in property management
One of our favorite parts of talking to property managers are the stories. The thieves that stole all of the copper piping. The illegal gerbil…
Tony Maiella
| 8 min. read
Legal Considerations 5 housing regulations for 2020: What property managers need to know
Now that New Year’s Eve has come and gone, we find ourselves in a whole new decade that presents property managers with an ever-growing amount…
Laurie Mega
| 8 min. read
Accounting & Taxes 1099-MISC forms: The what, when & how (2019 update)
The new year is fast approaching—and amidst the flurry of snow and holiday parties, tax season can sneak up on you. Let’s make sure you’re…
Elyse LeBlanc
| 4 min. read

Be a more productive
property manager

[0-9]
[0-9]
[name="_email_address"]
[name="_email_address"]