CUSTOMER STORIES    Abbeyhill Realty & Management
Accounting Accuracy Leasing Efficiency Multifamily Single-family

Abbeyhill Realty & Management inspires resident trust with reliable technology

Company Name

Abbeyhill Realty & Management

Door Count

1,000+

Portfolio Type

Multifamily Single-family

Buildium Customer Since

2016

Overview

Since its start in 1992, Abbeyhill Realty & Management has had a simple, unwavering mission: to help people find a home. Owner and President Aram Gosdanian knew that meant more than offering renters four walls and run-of-the-mill property management. It also means inspiring a sense of comfort and trust in residents.

To deliver the quality of service that helps residents feel at home, Aram turned to Buildium.

Through the years, with features like the Analytics Hub and accounting tools, Buildium has helped him do both.

Results
  • A more transparent financial recording and reporting system in place with easily shareable owner’s statements
  • Greater resident trust and peace of mind with clear work order tracking from initial request to completion
  • Reliable accounting processes that ensure paychecks get to where they’re going consistently, and on time

Challenge

Uncertainty has always been part of property management. To earn residents’ trust Aram had to make sure that uncertainty wasn’t reflected in the way he did business and the services he offered.

Achieving that goal required a smarter, more efficient way to handle his books and the right channels to ensure that his residents were getting all the information they needed. He also needed a reliable method to prove compliance as the business grew. In 2016, he was up to the task.

Approach

Aram used the purpose-built accounting and analytics tools within Buildium to move away from traditional ledgers and recordkeeping. Account management features let his team track each transaction with both clarity and detail, so they could identify any issues early and stay compliant.

With the reporting features, Aram could also extend the same transparency to his clients, through easy-to-read reports, customizable by the Abbeyhill team and accessible in real-time. Work orders could also now be tracked and completed with greater confidence and consistency.

“Buildium has done so much for our company. It has built a solid foundation of financial reporting and recording that allows our clients to have faith and trust in our every decision and move.”

Aram Gosdanian Abbeyhill Realty & Management

“Buildium has done so much for our company. It has built a solid foundation of financial reporting and recording that allows our clients to have faith and trust in our every decision and move.”

Aram Gosdanian Abbeyhill Realty & Management

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Outcomes

Buildium’s tools help Aram create a sense of trust at each level of his business.

For his team, reliable accounting helped get employees the paychecks they rely on.

Through analytics and reporting tools, owners have access to insights that build confidence in Abbeyhill’s management choices.

Perhaps most importantly, residents can reach out to the team anytime, see their requests progress toward completion, and know that they’ll have the support they need, whenever they need it. That peace of mind is how Abbeyhill makes each of their properties feel like a home.

If you’re thinking of investing in the state of Ohio, give Abbeyhill Realty a call at 614.554.0158.

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