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Geoff Roberts
| 4 min. read
Web 101: Making the most of site statistics
The great advantage of websites over any other advertising or marketing medium is that you can instantly see if you’re reaching your target audience. Think of your site statistics as a virtual and immediate performance review. This information...
Geoff Roberts
| 5 min. read
Web 101: Building your website
Company websites have quickly become less of an option and more of a necessity. While advertising available units on highly-trafficked websites like Craigslist and Yahoo is a good step in the right direction—and certainly something you should continue...
Normal wear and tear vs. damages
We all know that security deposits are funds reserved for repairs beyond “normal wear and tear.” What’s sometimes not so clear, though, is what exactly constitutes normal wear and tear. This is one of those questions you should...
Geoff Roberts
| 4 min. read
Setting your property management fees
As is the case with any employment scenario, when it comes to hiring a property manager, landlords walk a fine line between ensuring they hire the best help possible and obtaining the most competitive price. Particularly because property...
Geoff Roberts
| 5 min. read
Perfecting your pet policy
Generally speaking, property owners and managers are not required to allow tenants to have pets.* And, in fact, many properties exercise their option to decline pets on premises—for example, in San Diego, CA nearly 60 percent of all...
Renting in a recession
It’s only natural that the current state of the economy will have a trickle-down affect on vacancy levels and the going rate of rental units. At a time when everyone is tightening their purse strings, it makes sense...
Geoff Roberts
| 4 min. read
Six steps to building good business relationships
Building—and even more importantly, maintaining—good client relationships is essential to the success of any business venture. But property managers must be particularly conscientious about good customer service because not only are they building relationships with the property owners...
Geoff Roberts
| 4 min. read
Winterize your property in 7 simple steps
The temperature has gone down and it’s about time for you to turn up the heat in your properties. Getting your property ready for winter involves more than just adjusting the temperature, though. Here’s a quick guide to...
Laurie Mega
| 8 min. read
How to value, buy, or sell a property management company
In 2020, a portion of the rental market moved out of big coastal cities such as San Francisco and New York, and moved to mid-size cities and suburban communities. However, rental listing company Zumper took a look at...
Laurie Mega
| 7 min. read
10 bookkeeping basics for successful property accounting
Since one of the core responsibilities of a property manager is to manage an owner’s assets, income, and expenses, you’re constantly dealing with accounting whether you like it or not. From receiving rent payments to handling vendor invoices,...
43 min. listen
Episode 22: The newfound transparency in user-centric leasing ft. Zumper
Think about the top 10 sites you visit every week. They probably have one thing in common: accurate, authentic, quality information. Tech companies like Google and Amazon have understood the value of data and putting the needs of...
Property Accounting Under Control [Expert Session]
It’s no secret that property managers are control freaks when it comes to their property accounting—and that’s a good thing. Setting up and keeping up a strong process supported by the right technology is key. It can be...
Laurie Mega
| 8 min. read
First 90 Days with Buildium: Suffolk Property Management
John Babiarz is the owner of Suffolk Property Management, which manages residential and commercial properties in the Greater Boston area. They started out as a small family-owned business with about 40 units. When Babiarz took over from his...
The Science of Growing Your Portfolio
How do you know when it’s time to grow your business—and how can you prepare to take on more doors sustainably? Our guide, The Science of Growing Your Portfolio, explores the key challenges and opportunities that thriving property...
Laurie Mega
| 9 min. read
6 steps to harness the power of hyperlocal social media marketing
According to Buildium’s 2021 State of the Industry Report, almost 54 percent of community managers used social media as a means to communicate and market in 2020. It’s an often overlooked tool for PMs to engage current residents...
46 min. listen
Episode 21: What’s in your marketing funnel?
Property management marketing is tough work. A lot of times for property management businesses, it can take a backseat to other pressing needs. Getting the nuance just right during trying times also isn’t easy; but, at the end...

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