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26 min. listen
Episode 1: Growing a Sustainable Business
 Leah Slaughter is the owner of OmniKey Realty LLC, a Texas-based property management company. Since founding OmniKey with her husband 13 years ago, Leah has sought to leave her mark on the industry by building a business...
Community Association Software Guide
Whether you’re on the board of a self-managed association, or you’re a property manager with community associations in your portfolio, there is one tool that will make your job easier: property management software. If this is the first...
Carolyn Berk
| 5 min. read
4 tasks that community association managers can’t afford to overlook
Imagine it’s the middle of a hot summer day in a community association that you manage and the sprinkler system breaks from the negligence of not emptying the lines in the fall. Think of what it would be...
Robin Young
| 3 min. read
Why association rental restrictions are controversial but necessary—and how to implement them
Why are association rental restrictions such a hot button issue? Frankly, it’s because owners and community associations both have a lot at stake—and their interests are in direct opposition to one another. Why do associations restrict rentals? If...
Jack Yu
| 4 min. read
Responding to negative reviews: The property manager’s guide
Navigating online reviews is critical for small businesses due to the popularity of social media and review sites. If done correctly, responding gives you the chance to deliver strong customer service and show potential renters you care. In...
Stephen Fishman
| 5 min. read
How tax reform affects your 2018 mileage deduction
If you drive a personal vehicle for your property management business, you’ll need to understand how the Tax Cuts and Jobs Act (TCJA) will impact your 2018 mileage deduction. While Congress passed the bill last December, the changes...
Sarah Pallatroni
| 1 min. read
How to use Facebook Marketplace to post rental listings
Nowadays, there are so many options for posting your rental listings online. You’re probably already using Zillow, Trulia, or your own website to post your vacancies; but we’re here to let you know about an exciting new option...
Jason Van Steenwyk
| 5 min. read
10 tips for managing your online reputation, from bad reviews to branding
Your word-of-mouth reputation is important. Your word-of-screen reputation is crucial. According to a recent study from J Turner Research, online reviews are now the top driver in renters’ decision-making process when it comes to researching their next apartment....
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