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Jo-Anne Oliveri
| 4 min. read
Creating soul and personality for your business: Part 2
If it’s all about the client experience, and it is (just ask your clients), then how do you create a memorable and enjoyable client experience? Remember that it has to be a “real” experience because clients can spot...
Jo-Anne Oliveri
| 3 min. read
Creating soul and personality for your business: Part 1
How do we know what service experience we want our clients to feel if we don’t know what that experience is ourselves? We don’t, so it’s no wonder our industry is mostly confused when it comes to delivering...
Ben Holubecki
| 6 min. read
Set ground rules early with owners and tenants
I’ve always had a lot of respect for professionals who truly learn from their mistakes.  Many of the top companies and executives in the world admit that they have made plenty of them over the years.  What sets...
Geoff Roberts
| 3 min. read
A quick guide to keeping property management records
Keeping records on-hand is important for a number of financial and legal reasons. Just because you’ve paid off an account or a tenant has vacated a unit, it doesn’t mean that you’ll never have cause to deal with...
Geoff Roberts
| 3 min. read
Staff versus software for property management
There’s no doubt about it—of all the business problems you could potentially have, being too busy is certainly not a bad option. However, being too busy can become a problem if you lack the bandwidth to stay on...
Geoff Roberts
| 3 min. read
Choosing the right business entity for your property management business
The business entity you choose for your property management company will affect you in very real ways—especially when it comes to taxation and financial and legal liability. This is a big decision and one that you may want...
Geoff Roberts
| 4 min. read
5 financial ratios every property manager should know
Whether numbers are your forte or not, there are certain ratios and calculations every property manager should understand. Following is a look at five key ratios that apply to your property management business, how to obtain them, and...
Geoff Roberts
| 5 min. read
Making time for "me time" as a property manager
It’s a well-documented fact that Americans take less vacation time than business professionals in any other culture. According to a disturbing analysis in a recent Business Week article, “Americans take even less vacation than the Japanese, the people who...
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Robin Young
| 5 min. read
New research: Property management companies plan to grow their portfolios & revenue with novel tactics in 2024
Property management companies remain determined to expand in 2024—but new tactics may be required than they’ve used in previous years This focus on growth is a familiar story in Buildium’s annual survey of thousands of property management professionals:...
Robin Young
| 8 min. read
Rental market predictions: 13 undeniable forces that will shape the property management industry in 2024
What will 2024 hold for property management companies in the U.S.? Some rental market trends will continue from the previous year—from rental owners’ reluctance to acquire new properties in a high-mortgage-rate environment, to increased competition from real estate...
Robin Young
| 30 min. read
60 up-and-coming real estate markets where rental investors & property managers can grow in 2024
In years past, our annual list of up-and-coming real estate markets has been dominated by Sun Belt cities such as Austin, Raleigh, Charlotte, and Nashville. That’s about to change. Record numbers of apartments have come online in many...
Laurie Mega
| 10 min. read
9 Best HOA management software platforms for 2023
Explore 9 of the best software solutions for HOA, COA, and condo management, including what each tool has to offer and how much it costs.
Laurie Mega
| 12 min. read
The 7 Best Property Management Software Solutions for 2023
We’ve studied review sites and assessed features across platforms to find the seven best property management software solutions out there in 2023.
Jake Belding
| 11 min. read
The best rent payment app in 2023: Comparing 8 online rent payment systems
Compare the top online rent payment systems, including essential features to find the best rent payment app for your business.
Jake Belding
| 19 min. read
Property maintenance services: The complete checklist and guide
Use this comprehensive property management maintenance checklist to get through repairs faster and more efficiently than previously possible.

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