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Jo-Anne Oliveri
| 5 min. read
Property management training – the solution
I’ve always been taught that I should never go to anyone with a problem if I can’t also assist with the solution. In my last two blogs I’ve articulated my observations and opinions on just one of the...
Jo-Anne Oliveri
| 4 min. read
Property management training… what’s gone wrong?
It is my belief that one of the major reasons we have so many unhappy teams, clients and business owners is the lack of training in the property management industry. Sadly, property management has not attracted the right...
Jo-Anne Oliveri
| 4 min. read
Creating soul and personality for your business: Part 2
If it’s all about the client experience, and it is (just ask your clients), then how do you create a memorable and enjoyable client experience? Remember that it has to be a “real” experience because clients can spot...
Jo-Anne Oliveri
| 3 min. read
Creating soul and personality for your business: Part 1
How do we know what service experience we want our clients to feel if we don’t know what that experience is ourselves? We don’t, so it’s no wonder our industry is mostly confused when it comes to delivering...
Ben Holubecki
| 6 min. read
Set ground rules early with owners and tenants
I’ve always had a lot of respect for professionals who truly learn from their mistakes.  Many of the top companies and executives in the world admit that they have made plenty of them over the years.  What sets...
Geoff Roberts
| 3 min. read
A quick guide to keeping property management records
Keeping records on-hand is important for a number of financial and legal reasons. Just because you’ve paid off an account or a tenant has vacated a unit, it doesn’t mean that you’ll never have cause to deal with...
Geoff Roberts
| 3 min. read
Staff versus software for property management
There’s no doubt about it—of all the business problems you could potentially have, being too busy is certainly not a bad option. However, being too busy can become a problem if you lack the bandwidth to stay on...
Geoff Roberts
| 3 min. read
Choosing the right business entity for your property management business
The business entity you choose for your property management company will affect you in very real ways—especially when it comes to taxation and financial and legal liability. This is a big decision and one that you may want...
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1112 Results
Laurie Mega
| 12 min. read
The 7 Best Property Management Software Solutions for 2023
We’ve studied review sites and assessed features across platforms to find the seven best property management software solutions out there in 2023.
Opportunities for Property Managers in Renters’ Evolving Preferences
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…
Natalie Cariola
| 5 min. read
The Top 6 Leasing Trends for 2023
In our 2023 Industry Report, half of our respondents told us that technology is going to play a big role in their revenue-generation strategy for the next two years. Listed in their top 10 technology must-haves was leasing...
2023 Community Association Trends in 7 Key Areas
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…
Jason Van Steenwyk
| 6 min. read
Preventative HVAC maintenance checklist: 16 things you should do now
Major winter storms are still months away, but as the weather changes, it’s important to pay attention to your property’s HVAC units, furnaces, and related systems. Starting preventative HVAC maintenance now will help you avoid costly repairs and...
Jon Park
| 10 min. read
Spring maintenance checklist for property managers: 10+ ways to make your business blossom
Frozen pipes, roof damage, and ice dams are all unpleasant side effects of winter. As the weather gets warmer, property managers need to spring into action to ensure that their properties are in the best shape possible. Even...
Jake Belding
| 19 min. read
Property maintenance services: The complete checklist and guide
Use this comprehensive property management maintenance checklist to get through repairs faster and more efficiently than previously possible.
Opportunities for Property Managers in Rental Owners’ Shifting Needs
The past few years have been anything but smooth sailing. Property management companies responded by putting resident and owner-related concerns above their own—but that’s about to change. Our research shows…

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