As managers and owners of property are we not supposed to deliver the best service, and keep our properties as safe and clean as possible? Is our staff learning and keeping on top of latest techniques and the current...

Currently, there are many challenges facing the property management industry. I believe the property management industry is unknowingly creating many of these challenges because they are not identifying and addressing the real problem. I consider the real problem to...

Walk around your office and ask folks in different departments which tasks they absolutely hate to do ,or what seems pointless. You will gain a ton of insight about your processes and procedures. Find out why you do...

Today more than ever, many people do not have traditional sources of employment income. With the job market shrinking, many of us are working for ourselves and are creating jobs by starting businesses and new ventures. With that...

Sadly, when carrying out due diligences many agents buying a rent roll are not sure what they are looking for. This lack of understanding means most pay a hasty glance over files and computer reports. On the surface...

As property owners and managers we need to change our thinking about marketing. For instance, do you have a B2B (business to business) marketing message or do you just focus on B2C (business to consumer) marketing? I would...

In the world of property management, banking procedures are a bit more involved than simply having a bank account, making your deposits and payments, and balancing the register at the end of the month. I want to stress...

Touch It Once is a mindset, a philosophy, and a management style. It is the antithesis of procrastination coupled with a smart way to work by stopping redundant behavior dead in its tracks; both of which are the enemy...