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Jason Van Steenwyk
| 4 min. read
Child-proofing your rental property: A guide for property managers and landlords
The Fair Housing Act prohibits property managers and landlords from discriminating against prospective residents on the basis of familial status. It’s important to keep in mind, however, that this also includes restricting kids to certain areas of the...
Jason Van Steenwyk
| 7 min. read
Holiday parties: 22 ways property managers can protect themselves against liability
Holiday parties for your residents or employees can be great fun! Shared memories at events like these can help property managers build and maintain a sense of community—which helps at lease renewal time. As strictly employee functions, they...
Amanda Maher
| 5 min. read
Transform small apartments with robotic furniture from MIT’s Media Lab
Anyone who has lived in a small apartment has probably experienced moments of frustration. There’s not enough storage. There’s no room to host friends and family. The furniture from your last apartment doesn’t fit into your new living...
Amanda Maher
| 6 min. read
7 ways for property managers to engage residents this Halloween
There are few things scarier for property managers than unhappy residents! Nowadays, with so many new apartment communities coming online, property managers are expected to pull out all of the stops to keep residents satisfied. One of the...
Amanda Maher
| 5 min. read
Multifamily trend: Renters starting to choose suburbs over city centers
People are moving back to the city in droves—or at least that’s what we’ve been told for the last several years. Cities have been seen as a haven for the young and well-educated—particularly cities that are loaded with...
Jason Van Steenwyk
| 8 min. read
Tenants on extended absences: What property managers need to know
This could happen to you: You manage a high-rise condo in Florida. You have a tenant that takes the family on a month-long road trip to visit relatives in New York while the kids are out of school...
David Bolton
| 8 min. read
Hurricane season: What property managers can do before, during, and after extreme weather
Unless you are a lumberjack or a tree surgeon, the sound of a chainsaw can be vaguely unsettling. For millions of U.S. property owners, however, the noise of whirring blades is likely to be a familiar one as...
Amanda Maher
| 7 min. read
NYC management company facing blowback after demanding residents prove U.S. citizenship
Can you ask tenants if they’re U.S. citizens? On June 12, residents living in an apartment building at the corner of 42nd Avenue and Junction Boulevard in Queens, NY came home to the following notice posted on their...
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Jake Belding
| 5 min. read
How can property managers navigate rental bidding wars?
Note: The information provided below does not intend to constitute legal advice. All information and content below are for general informational purposes only. The pandemic has caused the rental market pendulum to swing wildly, especially in large cities....
Jake Belding
| 5 min. read
Everything you need to know about renewal screening checks (and why you should never skip them)
Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...
Robin Young
| 8 min. read
The shift from Accidental Landlords to Small-Portfolio Investors, and how property managers can win their business
Have you noticed a change in the type of owner clients who are seeking out your expertise over the last few years? In the surveys of hundreds of rental property owners that we run each year, we’ve been...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...

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