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Geoff Roberts
| 4 min. read
Dealing with problem tenants
Chances are every landlord will encounter a problem tenant at one point or another in his career. Whether issues arise based on noise levels, delinquent rent payments, illegal roommates, or any number of other violations, dealing with problem...
Geoff Roberts
| 4 min. read
Dealing with tenant complaints
Whether you’re dealing with a tenant who files complaints rarely or frequently, due diligence is always essential. Tracking and addressing tenant complaints in a timely manner is important not only for keeping your tenants safe and happy, but also...
Geoff Roberts
| 4 min. read
5 tips for evictions
For obvious reasons, most landlords dread evicting tenants. But for as stressful as evictions can be, there are a number of things you can do to increase your chances of a positive outcome. Following are some tips to keep...
Geoff Roberts
| 3 min. read
To sublet or not to sublet
For some landlords, summertime means subletting time. And as we all know, subletting can be a tricky nut to crack. Part of being a good landlord is knowing how to carefully weigh your options and choose the scenario...
Normal wear and tear vs. damages
We all know that security deposits are funds reserved for repairs beyond “normal wear and tear.” What’s sometimes not so clear, though, is what exactly constitutes normal wear and tear. This is one of those questions you should...
Geoff Roberts
| 5 min. read
Perfecting your pet policy
Generally speaking, property owners and managers are not required to allow tenants to have pets.* And, in fact, many properties exercise their option to decline pets on premises—for example, in San Diego, CA nearly 60 percent of all...
Geoff Roberts
| 4 min. read
Winterize your property in 7 simple steps
The temperature has gone down and it’s about time for you to turn up the heat in your properties. Getting your property ready for winter involves more than just adjusting the temperature, though. Here’s a quick guide to...
Geoff Roberts
| 3 min. read
Preparing a unit for turnover: 5 steps for property managers to take
For better or worse, preparing units for tenant turnover is part of every property manager’s job. There’s good news, though. Just a few simple strategies can go a long way toward making the turnover process more efficient and cost-effective....
1077 Results
Jake Belding
| 5 min. read
How can property managers navigate rental bidding wars?
Note: The information provided below does not intend to constitute legal advice. All information and content below are for general informational purposes only. The pandemic has caused the rental market pendulum to swing wildly, especially in large cities....
Jake Belding
| 5 min. read
Everything you need to know about renewal screening checks (and why you should never skip them)
Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...
Robin Young
| 8 min. read
The shift from Accidental Landlords to Small-Portfolio Investors, and how property managers can win their business
Have you noticed a change in the type of owner clients who are seeking out your expertise over the last few years? In the surveys of hundreds of rental property owners that we run each year, we’ve been...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...

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