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Geoff Roberts
| 3 min. read
Happy holidays equal happy tenants
It’s the holiday season, and no one wants to be the neighborhood Scrooge. Those tenants that want to go all out when it comes to decorating for the holidays can do so in their own units, but it’s also...
Geoff Roberts
| 3 min. read
Implementing a late fee policy
Collecting timely rent payments from tenants is essential to keeping your property finances in order and promoting responsible tenant behavior. Writing a late fee policy into your rental agreements is a good way to make sure tenants remain...
Geoff Roberts
| 3 min. read
Tenant referral programs — are they worth it?
Let’s face it – keeping vacancy rates as low as possible is any property manager’s first priority. With the economy in its current state, this is truer than ever before.  We’ve written several articles in the past on combating...
Geoff Roberts
| 4 min. read
Dealing with (and preventing!) bad neighbors
Dealing with bad tenants can be tricky enough—though such scenarios are not ideal, at least you have a contract on your side to dictate certain rules and behaviors that ensure the comfort of all your tenants. But what happens...
Geoff Roberts
| 3 min. read
The Fair Housing Act and you
The Fair Housing Act (FHA) exists to ensure that all potential tenants are given an equal opportunity to obtain residency. This anti-discrimination  policy means that, as a landlord or property manager, you are not allowed to base tenancy at your property...
Geoff Roberts
| 4 min. read
Protecting your property
It’s a fact: Some neighborhoods are more safe than others. It’s also true that while a neighborhood may be quite safe at the time you purchase an investment property, things can go downhill at any time (happily, this...
Geoff Roberts
| 3 min. read
Keeping your lease agreements up to date
If there’s one type of document in property management that simply has to reviewed (and updated) on a regular basis, it’s your lease agreements. This  is, after all, the document that will ultimately determine your rights and protect...
Geoff Roberts
| 4 min. read
Protecting against property management disasters
Do you think your day was stressful? Let’s stop for a moment to consider those extreme situations some property managers find themselves in. It’s often hard to personalize truly disastrous situations but when you think about it, there were...
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Jon Park
| 8 min. read
Is remote staffing right for your property management business?
Remote work is no longer reserved for digital nomads. In the Zoom-centric world of remote work, the increasing need for flexible staffing solutions has become the norm. And contrary to popular belief, hiring remote employees isn’t limited to...
Laurie Mega
| 8 min. read
The 7 Biggest Rental Market Trends for 2023 (and How to Get Your Business Ready for Them)
In the last two years, predicting rental real estate market trends has been nearly impossible. As a result, many of property managers’ business plans were reactionary, keeping their businesses afloat amid lockdowns, record inflation, panicked residents, and a...
Laurie Mega
| 7 min. read
10 property management bookkeeping basics
Since one of the core responsibilities of a property manager is to manage an owner’s assets, income, and expenses, you’re constantly dealing with accounting whether you like it or not. From receiving rent payments to handling vendor invoices,...
Laurie Mega
| 7 min. read
9 ways to use property management automation
Type automation into a Google News search field and see what you get. Go on. We’ll wait. You got a lot, didn’t you? From manufacturing to finance to entertainment, everyone wants to automate the tedious and laborious parts...
Laurie Mega
| 6 min. read
1099 forms for property management: Everything you need to know (2022 update)
Property managers are going to be busy in 2023. According to our 2023 Property Management Industry Report, 92% of property managers we surveyed plan to expand their portfolios in the next two years. Given the current economic climate,...
Amanda Maher
| 5 min. read
How does a 1031 exchange work? What property managers should know
More and more property managers are finding their clientele shifting from accidental landlords to strategically minded rental real estate investors. And they’re relying on the property management companies they hire to help them make the most of their...
Jason Van Steenwyk
| 7 min. read
Multi-family winterization checklist: 18 steps to take ASAP
For most of the country, winter is at our doorstep—and as with winters past, it could bring billions of dollars in property damage nationwide. Between 2020 and 2021, insurance losses from winter storms jumped from about $1 billion...
Robin Young
| 9 min. read
Research: Property management industry trends you should know heading into 2023
New research shows that property management companies are renewing their commitment to the long-term health of their business after making it through the chaos of the last few years. But just because they’re refocusing on expansion and efficiency...

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