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Tony Maiella
| 4 min. read
Customer spotlight: Bruce Carlsmith
Editor’s Note: We interviewed Bruce Carlsmith of Carlsmith and Putnam to talk about what makes his property management business whir in this day and age of automation, where the human touch is often overlooked. How did you get...
Melissa Gentry
| 5 min. read
4 life lessons for new HOA property managers
Editor’s note: This month, we reached out to Melissa Gentry, Owner and COO of Hill Country Homeowners Association Management, and asked if she could share how she got into the business along with her advice for those who...
30 min. listen
Episode 7: Roll Up Your Sleeves and Get to Work
Today, we’re talking with Mark Liberman, founder and principal of On the Mark Management in Milford, Connecticut. He comes to us with over 25 years of experience; and similar to other property managers, he fell into this business....
34 min. listen
Episode 6: The Key to Property Management is Communication
Back in the 90’s, Michael Cohen was practicing psychotherapy and was slowly purchasing real estate on the side. When his side business began to take off and the psychotherapy industry was changing, he decided to fully enter the...
19 min. listen
Episode 5: Accounting 101
Cynthia Leon is trained in traditional accounting, but found herself quickly learning the ins and outs of property management accounting when she stumbled upon an opportunity with a property management company. That was eight years ago and she...
27 min. listen
Episode 4: The Value of Relationships & Networking
Melissa Clinton was raised in the real estate industry, but a career in real estate didn’t pique her interest until she decided to move closer to her family. When her mother asked her to help run her company,...
20 min. listen
Episode 3: Why You Should Just Go For It
Susan Goulding was working as a realtor in California when a client asked her to manage the 2 properties she’d just sold him. Although she’d considered entering the property management industry before, she was the first to admit...
26 min. listen
Episode 1: Growing a Sustainable Business
 Leah Slaughter is the owner of OmniKey Realty LLC, a Texas-based property management company. Since founding OmniKey with her husband 13 years ago, Leah has sought to leave her mark on the industry by building a business...
Laurie Mega
| 9 min. read
6 steps to harness the power of hyperlocal social media marketing
According to Buildium’s 2021 State of the Industry Report, almost 54 percent of community managers used social media as a means to communicate and market in 2020. It’s an often overlooked tool for PMs to engage current residents...
46 min. listen
Episode 21: What’s in your marketing funnel?
Property management marketing is tough work. A lot of times for property management businesses, it can take a backseat to other pressing needs. Getting the nuance just right during trying times also isn’t easy; but, at the end...
32 min. listen
Episode 20: The unexplored side of virtual ft. Amir Frank
Whether we like it or not, the pandemic created the necessity to do business in new ways—and further jolted the adoption of virtual technology. While virtual tours of rentals are nothing new, there’s a whole world of possibilities...
Laurie Mega
| 13 min. read
All the elements of a healthy property management website
You need a property management website. It’s as simple as that. A property management website no longer a simple page that advertises your services. It’s a way to manage your business through owner and resident portals. It’s a...
Tony Maiella
| 6 min. read
These 10 property management blog posts capture the story of 2020
The desire to stop talking about 2020 (even on a property management blog) is a sentiment that I think we all share as we inch towards the start of the new year. With a vaccine rollout around the...
Laurie Mega
| 7 min. read
Association management trends: COVID-19 and beyond
The pandemic and its domino effect on the economy, government regulations, and our relationship with technology have created big changes in the way property managers do business. From contactless everything to sanitizing protocols to support for struggling residents,...
34 min. listen
Episode 19: What investors want ft. Jesse Fragale
We think of The Property Manager Podcast as a lively conversation about our industry. And conversations are more interesting when they bring together different perspectives. For Episode 19, we added a fresh perspective—that of the real estate investor,...
Laurie Mega
| 8 min. read
4 steps for setting your property management marketing budget
The end of the year is fast approaching, which means it’s time to start putting together your budget for 2021. Allocating money for fixed costs like payroll and software is pretty straightforward. But it can be a bit...

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