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Robin Young
| 12 min. read
New research reveals how rental property owners have been affected by COVID-19
During the early months of COVID-19, the rental sector faced a terrifying question: What would happen if large numbers of renters lost their jobs and couldn’t pay their rent? In response, industry organizations and software companies (including our...
Robin Young
| 45 min. read
The 2021 Rental Owners’ Report: Volume 1
Looking for the most up-to-date research on rental owners? Read our reports on how to attract and retain Small-Portfolio Investors and Accidental Landlords. Three-quarters of small rental properties are owned by “mom and pop” landlords and investors—but the...
Robin Young
| 47 min. read
2021 Community Associations Industry Report
From virtual meetings with board members to uncommon uses of amenity spaces, the COVID-19 pandemic and recession reshaped the way community association managers operate. If you’re interested in how the crisis impacted community association portfolios, this supplemental report...
Robin Young
| 9 min. read
4 property management industry trends to watch in 2021 [Research]
Property managers have been on the front lines of every challenge that the rental market has faced in 2020. They’ve been stretched thin trying to prevent the spread of COVID-19 within their properties, while simultaneously trying to avert...
32 min. listen
Episode 17: Behind the numbers of the 2021 Industry Report
Welcome to Season 3 of The Property Manager Podcast! This go-round, we’ll be welcoming property managers like you, subject matter experts, influencers making noise in the space, and those at the top companies that impact your world. In...
The 2021 Industry Report
Looking for the most up-to-date research? View the most recent Property Management Industry Report here. 2020 has been a year like none other. Everything we know has been turned upside-down, and it’s hard to name a business that...
Tony Maiella
| 17 min. read
COVID-19 rental market trends update: Restarting your success story
In light of all the changes that property managers have put into action over the past 6 months, we wanted to get a sense of how it all added up so far. That’s why we sat down with...
Robin Young
| 7 min. read
[Research] 2020 leasing season: Demand & retention surge, then fall
All of the familiar patterns of leasing season were broken in the first half of 2020.  In late March, rather than searching for a new place to live, renters in many cities were hunkered down in their current...
1077 Results
Jake Belding
| 5 min. read
How can property managers navigate rental bidding wars?
Note: The information provided below does not intend to constitute legal advice. All information and content below are for general informational purposes only. The pandemic has caused the rental market pendulum to swing wildly, especially in large cities....
Jake Belding
| 5 min. read
Everything you need to know about renewal screening checks (and why you should never skip them)
Keeping the residents you already have is almost always the easiest, most cost-effective way to keep revenue flowing in. When renters want to renew their lease, it seems like a no-brainer. But, there’s a catch. Rushing into a...
Robin Young
| 8 min. read
The shift from Accidental Landlords to Small-Portfolio Investors, and how property managers can win their business
Have you noticed a change in the type of owner clients who are seeking out your expertise over the last few years? In the surveys of hundreds of rental property owners that we run each year, we’ve been...
Laurie Mega
| 6 min. read
Is time for you to offer a resident benefits package? Here’s why you should
There was a time when resident benefits packages existed only in the world of luxury apartments and rental homes. Now, however, rental properties of all types offer benefits packages to their residents. Google “resident benefits packages” and you’ll...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Small-Portfolio Investors
The population of small-portfolio investors is the largest it’s been in at least a decade. And even though a growing market signals new opportunities, not all investors share the same goals. For example, 1 in 2 rental owners...
Robin Young
| 30 min. read
The Property Manager’s Guide to Attracting & Retaining Accidental Landlords
The Accidental Landlords who remain in the rental market in 2022 aren’t necessarily the same ones you’ve worked with in the past. While they may still have personal reasons for owning their rental property, nearly half of Accidental...
Laurie Mega
| 7 min. read
Striking the balance: Fielding communications without inundating your staff
Ask property managers what they spend most of their time doing each day, and they’ll probably say talking on the phone (or answering emails, or texting).  Connecting with residents and owners is always important, sometimes stressful, and, when...
James Barrett
| 6 min. read
The 7 best rental listing sites for property managers
2021 was a wild year for Internet Listing Services (ILS) companies like the Zillow Group, Zumper, and Apartments.com owner CoStar. Tenant Turner looked at inbound lead data from 2021 and found that the vast majority of leads nationwide...

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