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Robin Young
| 5 min. read
COVID-19 resources for property managers: Industry guidance on regulatory changes, financial assistance & more
As local and federal governments respond to the latest challenges created by the coronavirus pandemic, conditions for property managers are shifting by the hour. We know that you need the latest information at your fingertips as the health...
Robin Young
| 3 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 4/4/20
This week, all eyes were on the 880 pages of the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was passed by Congress on March 27. Though the Act took significant strides toward helping Americans who have...
The online (and offline) reputation framework for property managers
With the click of a button, everyone in the world can see what people think of your business. And, with the click of another button, you can respond to reviews in real time and showcase your brand to...
Robin Young
| 5 min. read
Property management in the time of coronavirus: Weekly headlines & insights – 3/28/20
As unemployment claims and cases of COVID-19 surge, property managers are holding their breath in anticipation. On April 1, the industry will get its first real sense of how many rents and mortgage payments will fall short or...
Laurie Mega
| 7 min. read
How property managers can protect residents, owners, and themselves from COVID-19
The situation with Coronavirus Disease 2019 (COVID-19) is evolving rapidly; and with every passing day, there are more cities with stay-at-home orders, more businesses closing, and more people in self-quarantine. The Centers for Disease Control and Prevention (CDC)...
Tony Maiella
| 6 min. read
Own your online reputation: 8 strategic tips for property managers
Did you know over 76% of people trust online reviews from other consumers almost as much as recommendations from friends and family (Local Consumer Review Survey, BrightLocal)? It’s true. And this means that it’s time to get strategic...
Kim Rose
| 7 min. read
A note to our customers: Features to help manage communications throughout coronavirus
No matter what is going on in the world, our mission remains to support property managers in every way we can—so that they can dedicate their time and attention to what matters most.  There are undoubtedly unanticipated challenges...
Laurie Mega
| 7 min. read
5 social media tips to boost your property management company’s reputation
You want to be known for your excellent customer service, your expertise in all things property management, and your commitment to your owners and residents. In short, you want the best reputation in your field.  A company’s reputation...

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