Property Maintenance Project Management Guide

If it’s time for a facelift for your property there are a lot of things that you can do to give your place a fresh new look without investing a lot of time or money. If your property...

It is my belief that one of the major reasons we have so many unhappy teams, clients and business owners is the lack of training in the property management industry. Sadly, property management has not attracted the right...

College was fun.  Even some of the classes I took were fun.  These particular classes did not feel like work because, well, they weren’t, really.  One such class I took was “Philosophy in Literature” taught by Peter Kreeft....

The “move out” stage of a tenancy can be voluntary or involuntary. The voluntary move out process begins when a landlord receives notice from a tenant that they have intentions of no longer occupying a rental property. The...

Recent posts have suggested onerous burdens and detailed obligations owed by landlords.  “What about the tenants?” you ask.  They have some responsibilities, too.  If a tenant in California does not adhere to these minimum requirements, a landlord may not...

A vital part of reducing cost when managing a rental property is limiting the expenses associated with tenant turnover. Tenant turnover usually requires the rental property to be professionally cleaned, painted or touched up, and carpets cleaned or replaced....

If it’s all about the client experience, and it is (just ask your clients), then how do you create a memorable and enjoyable client experience? Remember that it has to be a “real” experience because clients can spot...

How do we know what service experience we want our clients to feel if we don’t know what that experience is ourselves? We don’t, so it’s no wonder our industry is mostly confused when it comes to delivering...