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Jo-Anne Oliveri
| 3 min. read
Written policies and procedures are good for business
Speaking at a recent property management conference, I tackled a question posed by principals and business owners: How do you modify others’ behavior to get the results you need? This is about creating positive relationships with your clients...
Thomas Backal
| 4 min. read
Why you should offer tenants multiple rent payment options
As a busy property manager, one of the trickiest and yet most crucial parts of your job is getting tenants to pay their rent on time, and in full. In an effort to avoid slow payers and delinquencies, you...
Geoff Roberts
| 2 min. read
The good new days of property management
The good old days of property management are over. But the good new days are here. Let me explain. In the good old days, with rents and home prices rising into the stratosphere, property managers didn’t have to...
Jo-Anne Oliveri
| 4 min. read
How property management success adds up
I recently read an article that stated a property management business is not profitable until it has around 500 properties (or units) under management. This is simply wrong. The number of properties under management is not the only...
The difference between an employee and an independent contractor
These days the stock market seems to live or die, grow or deflate, depending on the “employment” report.  How many jobs were created, how many folks are seeking jobless benefits? How many folks are no longer seeking “employment”...
Geoff Roberts
| 3 min. read
Why roommates will take over the rental world
  The stars seem to be aligning for a surge in the number of roommates, with implications for property managers.  According to the Insurance Information Institute, One out of every eight homes in the U.S. is now inhabited...
Colin McCarthy
| 3 min. read
Is the landlord liable for employee negligence?
Relationships. Everybody’s got them, but not everyone is liable for the actions of those in their relationship. We’re talking about “vicarious liability,” where the landlord is liable to a third party for the wrongdoings of someone or somebody...
Geoff Roberts
| 2 min. read
Property management cooperatives: banding together to cut costs
I spoke with a property manager the other week who was lamenting the tight profit margins he said he was forced to accept in order to get more business from property owners. He was interested in property management software...

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