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Jo-Anne Oliveri
| 3 min. read
Reputation management for property management companies
Did you know your agency’s reputation is one of its most valuable assets? Practicing proactive reputation management should therefore be at the top of your list! If it isn’t, take note—this crash course on reputation is my gift...
Geoff Roberts
| 3 min. read
Gen Y, urban living, and property management
According to the results of an Urban Land Institute (ULI) survey, more and more members of the 80-million strong Generation Y (ages 18 to 34) prefer to live in urban areas. As Reuters notes, “This migration already is...
Colin McCarthy
| 3 min. read
Are landlords liable for the criminal acts of employees?
Our last post dealt with circumstances attaching liability to a landlord for employees’ acts that were “not so unusual” that imposing liability would be unfair. Teaching someone how to drive a lawnmower when a landlord has a lawnmower...
Jo-Anne Oliveri
| 3 min. read
Written policies and procedures are good for business
Speaking at a recent property management conference, I tackled a question posed by principals and business owners: How do you modify others’ behavior to get the results you need? This is about creating positive relationships with your clients...
Thomas Backal
| 4 min. read
Why you should offer tenants multiple rent payment options
As a busy property manager, one of the trickiest and yet most crucial parts of your job is getting tenants to pay their rent on time, and in full. In an effort to avoid slow payers and delinquencies, you...
Geoff Roberts
| 2 min. read
The good new days of property management
The good old days of property management are over. But the good new days are here. Let me explain. In the good old days, with rents and home prices rising into the stratosphere, property managers didn’t have to...
Jo-Anne Oliveri
| 4 min. read
How property management success adds up
I recently read an article that stated a property management business is not profitable until it has around 500 properties (or units) under management. This is simply wrong. The number of properties under management is not the only...
The difference between an employee and an independent contractor
These days the stock market seems to live or die, grow or deflate, depending on the “employment” report.  How many jobs were created, how many folks are seeking jobless benefits? How many folks are no longer seeking “employment”...

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