2021 Community Associations Industry Report

Every day your property management company is put on the line by one of your most volatile touchpoints -- your team. But, if you design your team, your employees can not only attract clients and bring you results, but safeguard your company too.

To ensure your clients have positive experiences and form positive perceptions about your company, you must also design your service standards.

You can design your property management company’s culture by designing your company’s values, beliefs, and norms.

Here are six proven strategies that guarantee client retention and take you closer to your ultimate end goal: financial freedom.

These six proven strategies will guarantee team retention and take you closer to your ultimate end goal: financial freedom.

Ready to dispense your pearls of wisdom, your sage advice, your nuggets of timeless truth to other property managers? Just think: You’re Mr. Myagi. They’re the Karate Kid. Leave a comment with your best advice at the bottom...

When it comes to mentoring new property managers, the sink-or-swim method in't an option -- if indeed it ever was an option. You're building a team for the long haul.

Learn how property managers can use simple SEO tools and techniques to generate more qualified leads and ultimately become more profitable.