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Barbara Ballinger
| 5 min. read
The apartment lobby: 5 ways to make it welcoming & safe
Lobbies can be luxurious and grand with high ceilings, elaborate moldings, marble flooring, and elegant furnishings that reflect another era, when vintage apartment buildings were built with sprawling entryways. Nowadays, even though they’re smaller, lobbies can be coolly...
Holly Dolezalak
| 5 min. read
Laundry rooms: A potential stream of new revenue for your business
In the first two posts in this series, we covered the costs of building a self-service laundry room and six questions to ask that help determine if the effort is worth your while when accounting for maintenance expenses,...
Kiona Highbridge
| 2 min. read
DIY: How to fix cracks in the ceiling or wall
The truth is, tenants can’t be blamed for everything. Sometimes cracks that appear on the ceilings and walls are from normal wear and tear. And in most cases, this means repairing it will take a little more elbow...
Marc Levetin
| 5 min. read
Bank recs, not bank wrecks
You’ve probably heard the old adage: “Measure twice, cut once.” Well, my dad—being my dad—insisted on putting his own spin on things. He used to quip, “I don’t get it. I cut it twice and it’s still too...
Barbara Ballinger
| 5 min. read
How to set up property management agreements with owners that work
The best partnerships between property managers and building owners leave little to chance, yet provide flexibility when the unforeseen occurs. A horrendous fire roars through a building, flood waters cascade in through the foundation, and roofs collapse due...
Barbara Ballinger
| 5 min. read
5 musts of disaster preparedness to protect people, property & pets
With so many disasters in recent years—often with little warning and in unexpected locales, make protecting your building and tenants a top priority. Not only is it critical to keep the four walls, roof, and basement secure from...
Jim Gallant
| 6 min. read
Frozen pipes burst in your building as a blizzard rages: How would you handle it?
This winter, record snowfall in the Northeast in cities like Boston have caused one snow emergency after another. Never-before-seen crises have included shutdowns of public transportation system for days at a time and major pile-ups on slick area...
Thad Peterson
| 3 min. read
Tenant screening: get the right people on the bus
In 2001, Jim Collins authored one of the best business books of all time. It was called Good to Great, and in it Collins laid out seven traits of great companies, the first of which was that great organizations...

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