Make the right rental decision with Buildium's easy-to-use online tenant screening

Buildium and TransUnion SmartMove™ have partnered to make running a credit and background check as easy as a click of the mouse on your Rental Applications screen.

$11.99; regularly $30

Each credit and background check includes:

View a credit report sample and a background check sample

  1. Request a credit and background check in Buildium
    From the "Rental Applications" page, click the "Run credit & background check" link. You can see the status of your open requests in the "Tenant Screening" column.
  2. Buildium emails the applicant who uses SmartMove's website to approve and complete the credit and background check
    The email and SmartMove's website have instructions to help guide the applicant through the approval process.
  3. The approved credit and background check is displayed as part of your rental application
    When a report is ready, it will say so in the "Tenant Screening" column on the "Rental Applications" page. You will be able to access both credit and criminal reports for each applicant.
  • Credit history
    SmartMove gathers data such as lines of credit provided by financial institutions, collection accounts, bankruptcy proceedings and other public financial records.
  • Additional risk factors
    SmartMove accesses comprehensive criminal background data and examines income-to-rent ratio and payment histories as well as criminal, terrorism and fraud databases.
  • Advanced analytics
    TransUnion applies highly predictive modeling to the comprehensive screening data to determine the risk level for individual or groups of applicants.
  • SmartMove credit report
    An easy-to-read credit report format highlights specific tenant risk factors.
  • Tailored recommendation
    Using proven credit data and advanced analytics, SmartMove provides a simple, straight-forward leasing recommendation based on your specific property’s risk criteria.
  • Full Background check
    TransUnion SmartMove covers national and statewide criminal records and provides results within hours. TransUnion’s criminal database is continually updated and is available 24 hours a day, seven days a week.

    Instant searches also include data for:
    • America's Most Wanted
    • FBI's Most Wanted
    • More than 15 terrorist databases
    • National Sex Offender Public Registry
    • U.S. Marshals Drug Enforcement Administration
    • U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)
    • U.S. Secret Service
    • U.S. Customs and Border Protection (CBP)
    • U.S. Office of Foreign Assets Control (OFAC)
What information do I need to run a credit and background check?
All you need is the some basic lease information and the applicant's unique email address. SmartMove collects the applicant's personal information so you don't need to!
Do I need a Social Security Number?
No. SmartMove collects the applicant's personal information so that you don't need to.
Do I need a site visit or do any other setup prior to running a credit and background check using this service?
No. The SmartMove service is available to every Buildium customer as soon as you sign up. There is no site visit, application, or documentation required.
Where can I find pricing on tenant screening?
Buildium customers get this service for just $11.99. This price includes both the credit and background check.
How do I run a credit/criminal background check?

If the applicant has completed a rental application in Buildium:

  1. Go to Tenants > Rental Applications.
  2. Click on the "Run Credit and Background Check" link next to the appropriate rental application.
  3. In the pop-up window, complete the required information.
  4. Click Submit.

If the applicant has not completed a rental application in Buildium.

  1. Go to Tenants > Rental Applications.
  2. Click on the "Run Credit and Background Check" link at the top of the screen.
  3. In the pop-up window, complete the required information.
  4. Click Submit.
Do I need to purchase a credit and criminal background check together or can I buy them separately?
The credit report and background report are grouped together in a package. They cannot be purchased separately.
Does the credit/criminal backgound check report on activity outside the United States?
No. At this time the credit and criminal reports search only for financial and criminal activity within the United States.
I requested a credit/criminal report on a rental applicant. When will I get it?
Once the applicant approves your request and the application is generated, your report appears in Buildium in just a few minutes.
Can I check out the process from the rental applicant’s perspective?
Yes! You can view a demo of the process on SmartMove's website. So you know: This demo shows the renter paying for the application. With Buildium, this screen is an option. If you like, we can bill you directly.